Engagement Worker

2 weeks ago

Ilford, United Kingdom Ador Resourcing Full time

To be creative in involving the service users in meetings which ensures they remain at the centre of the discussion and make choices and decisions.
- To support service users to achieve their goals, in line with their support plan.
- As part of service users support plan, to liaise with external professionals, e.g. GP’s, probation officer, Care Coordinators etc.
- Understanding of Risk Management within a Criminal Justice environment
- Facilitate and or support group sessions
- Ensure there is genuine engagement with the service users using appropriate methodologies and interventions
- Provide / arrange for various advice, advocacy and or information to service users in relation to physical health matters, substance misuse welfare benefits, education, employment and training, life skills and any other identified support needs.
- To positively respond to service users who may need assistance, seeking the support of the appropriate manager if necessary, in emergencies.
- Assist the staff team in managing security and safety, health & safety, maintenance, rent/charges collection, arrears and void control.
- Assist service users with arrangements for moving into the property, ensuring benefits are applied for, utilities connected, maintenance problems resolved, and that the property is properly furnished.
- Liaison with Agencies and Local Community
- Ensure timely information sharing with Offender Managers and other key stakeholders to support robust risk management and positive resettlement outcomes

**Experience Required**:

- A degree in psychology or equivalent / NVQ / Diploma level 3 in Health & Social Care / Community Justice or professional equivalent
- A good working understanding of personality disorders and models of treatment intervention especially when working with vulnerable individuals
- Experience in risk assessment and risk management
- Experience of working with vulnerable individuals who may have mental health issues / substance misuse / challenging chaotic behaviours
- Experience of successful reintegration of service users into the community

All successful applicants will be required to undertake an Enhances DBS and provide employment references covering 3 years period including one from your most recent employer.

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