Client Services Coordinator

4 weeks ago

Nottingham, United Kingdom Buttercups Training Full time

**Work both from beautiful Buttercups House and remotely from your own home for a market leading pharmacy services training provider as a Client Services Coordinator.**

This is a rare opportunity to join a growing SME that’s achieving great things whilst supporting a healthy work-life balance.

We aim to make it easy for pharmacies across all healthcare sectors to access training to support the development of their employees. We do this by providing engaging e-learning packages via our b-Hive platform to ensure that their learning experience is efficient and fun, whilst providing the tools required for a long and successful career in pharmacy.

If you are passionate about offering exemplary client service, efficiency and time management and would like to work for a fast-growing accredited training provider, then read on

**What we are looking for**

Applicants must have previous experience managing customer accounts and providing service to customers, clients and/or patients. Applicants should have good overall IT skills and proficiency using the Microsoft Office suite, in particular Microsoft Excel. A high level of accuracy, keen attention to detail and the ability to retain new information quickly will be key attributes in the successful applicant. Excellent verbal and written communication skills will also be essential to the role. Applicants must be able to prioritise their workload and be able to manage multiple tasks and meet deadlines.

Knowledge of the Pharmacy, Education and Training Sector is not essential as full training will be provided as part of the induction process, but experience working in the pharmacy sector would be desirable. Previous or current registration with the General Pharmaceutical Council as a Pharmacist or Pharmacy Technician is also desirable.

Applicants are advised that a positive, can-do attitude is an essential part of organisational culture at Buttercups Training.

**What's involved in this position**

As a Client Services Coordinator, you will be expected to act as part of the Client Services Team and take responsibility for accurate, timely response and resolution to enquiries from our clients. You will work with a variety of people, including colleagues, managers and external clients. As part of your day-to-day role, you will be expected to:

- Respond promptly to enquiries from clients and other teams within Buttercups
- Work closely with the other teams at Buttercups to facilitate a smooth enrolment onto and delivery of training for our clients' learners
- Engage with client head office teams to support training and development strategies
- Organise and attend client and external stakeholder meetings and events
- Prepare reports

**Salary expectations**

You can expect competitive remuneration depending on skills and experience

**Job Types**: Full-time, Permanent

**Salary**: From £20,500.00 per year

**Benefits**:

- Additional leave
- Company events
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Application question(s):

- What is your salary expectation for this role?

**Experience**:

- Customer relationship management: 1 year (required)

Work Location: Hybrid remote in Nottingham NG7 1TN

Application deadline: 20/02/2023
Expected start date: 20/02/2023

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