Sales/installation Administrator

3 weeks ago


Bath, United Kingdom BWS Standfast Full time

**Basic Salary - £21,000 - £23,500** **per annum plus attendance bonus + Pension + Bonus Scheme + 25 days holiday**

BWS Standfast Fire & Security have an exciting opportunity for an Installation/Sales Department Administrator to work at our Corston office.

Reporting to the Installation Manager and working closely with a small, busy installation/sales team you will be the first point of contact for customers, delivering and maintaining a consistently high level of service.

You will need to be a self-motivated individual who can work as part of a team using your own initiative. It is essential to have a “can-do” attitude and work with the sales/installation team to learn the products, processes and systems within the company to be able to confidently liaise with new and existing customers.

You must have an excellent telephone manner with good people skills and the ability to build a rapport with clients will be vital. You will need the skills to learn new systems and adhere to the company’s processes to ensure a consistent way of with exceptional attention to detail. Good organisation and time management required, together with high productivity levels and the ability to work accurately under pressure.

**Location: Bath.**

**Role: Permanent.**

**Job Role**

The Sales/Installation Department Administrator will help the Installation Manager with responding to new sales enquiries.
- To represent the company in a professional manner at all times, via verbal and written communication
- Adopt a professional telephone manner at all times, remaining calm under pressure
- Respond to enquiries and orders within agreed timescales
- Responsible for keeping records and in house databases fully up to date
- Entering full details of enquiries onto the system and produce accurate quotations and specifications via the internal quotation system from information supplied by surveyors
- Process new orders promptly and accurately via order processing system
- Sourcing prices and placing orders with suppliers.
- General administration and office support duties

**Skills Required**:

- A background in administration, ideally Fire & Security
- A passion for providing world class customer service
- Excellent organisational and time management skills

**About us**

BWS Standfast Fire & Security are a well-established (30 Years) BAFE and NSI Gold accredited Intruder & Fire business and are currently looking to recruit an Installation co-ordinator. We install a wide range of systems including: Intruder Alarms, Fire Alarms, CCTV Systems and Access Control Systems.

We are based in Bath and focus our work principally on the South-West.

**What we offer**

As part of the BWS Standfast Fire & Security team you will have access to a great salary, engineer commission structure and additional benefits, such as:

- £21,000 - £23,500 per annum plus an attendance bonus
- Additional bonus scheme
- Pension
- 25 days holiday

**Additional Info**

**Equal Opportunities**
- At BWS Standfast Fire & Security we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process._

**Salary**: £21,000.00-£23,500.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Administrative: 1 year (preferred)



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