Trainee Parts Advisor

4 weeks ago

Edinburgh, United Kingdom Eastern Western Motor Group Full time

**Trainee Parts Advisor**

**Eastern Western Motor Group**

**Salary up to £23,205 OTE £25,000**

**Colleague Benefits**:

- Enjoy your birthday off on us every year
- Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
- Generous Holiday Allowance Your free time matters to us We give all our employees up to 40 days annual leave each year.
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Colleague Referral Bonuses Earn £1000 by referring a friend or family member to work for us.
- Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.

**Role Overview**:

- To ensure all customers are dealt with promptly and courteously
- To ensure all incoming calls are answered within the department
- To be fully aware of the usual trading terms of the dealership
- To ensure that parts are correctly checked against delivery notes and all orders are checked before the delivery note is signed
- To ensure all parts received for stock have been put away before close of business
- To ensure that the work area is kept to a high standard of cleanliness
- To maintain and update always displays and ensure all current marketing brochures are on display within the showroom customer environment
- To ensure that exchange units and warranty parts returned to the Parts department are clean and labelled correctly
- To update the surcharge parts returns ledger as required
- To complete workbased training projects with minimum disruption to the parts department and within agreed timescales
- To ensure that the procedures for handling cash cheques and accounts are fully adhered to
- To ensure that the security of the parts department is always upheld
- To report any stock damage or stock losses to the Parts Manager or Parts Team Leader
- To carry out stock checks as instructed
- To ensure all parts are accurately located using the correct DMS and stock control methods
- To be able to demonstrate knowledge of correct packing procedure and despatch matters.
- To assist with warranty material and returns
- To ensure all roll cages, boxes and packaging are available for return to the manufacturer
- To adhere to all health and safety QMA and Retail Standard procedures
- Assistance with any other task as directed

At Eastern Western Motor Group, we believe its all about quality of life and finding a happy balance between work and family. This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training.

**What does the job entail?**
- To ensure all customers are dealt with promptly and courteously.
- To ensure all incoming calls are answered within the departmentAndrsquo;s guidelines.
- To be fully aware of the usual trading terms of the dealership.
- To ensure that parts are correctly checked against delivery notes and all orders are checked before the delivery note is signed.
- To ensure all parts received for stock have been put away before close of business.
- To ensure that the work area is kept to a high standard of cleanliness.
- To maintain and update always displays and ensure all current marketing brochures are on display within the showroomcustomer environment.
- To ensure that exchange units and warranty parts returned to the Parts department are clean and labelled correctly.
- To update the surchargeparts returns ledger as required.
- To complete workbased training projects with minimum disruption to the parts department and within agreed timescales.
- To ensure that the procedures for handling cash cheques and accounts are fully adhered to.
- To ensure that the security of the parts department is always upheld.
- To report any stock damage or stock losses to the Parts ManagerParts Team Leader.
- To carry out stock checks as instructed.
- To ensure all parts are accurately located using the correct DMS and stock control methods.
- To be able to demonstrate knowledge of correct packing procedure and despatch matters.
- To assist with warranty material and returns.
- To ensure all roll cagesboxes and packaging are available for return to the manufacturer.
- To adhere to all health Andamp; safety QMA and Retail Standard procedures.
- Assistance wi

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