Customer Service Advisor
5 months ago
**Customer Service Advisor**
**Temporary ongoing**
**Hucknall**
**£11.44**
Are you a people person with a passion for problem-solving? Do you thrive in a fast-paced environment and enjoy building customer relationships? If so, we have the perfect role for you.
**Description of the role**:
- Inputting data onto inhouse systems.
- Liaising with team members working collaboratively.
- Handling high volume of incoming calls
- Resolving customer queries
- Providing accurate and timely information to customers regarding products and services.
- Processing orders, returns, and exchanges with high attention to detail.
- Perform general administrative tasks such as data entry, filing, and documentation.
**About you**:
- Previous experience in a customer service or administrative role preferred.
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritise in a fast-paced environment.
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office and experience with CRM software a plus
- Strong problem-solving abilities and a proactive approach to customer issues
**Job Type**: Temporary contract
Pay: £11.44 per hour
Expected hours: No more than 37.5 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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