Pcm Coordinator

**PCM Coordinator**:
**PCM Coordinator**

We are now looking for a Parts Coordinator - PCM to join our Parts Services team within the successful Marine Power division.

The location for the position is in Fareham, UK.

**What will you be doing In this position?**

Your work will include being the customer contact for spare parts quotations, orders, deliveries and non - conformities. In this role you will act as a link between the customer and various departments involved in the spare parts delivery process.

As a Parts Coordinator - PCM, your work will focus on these responsibilities:

- Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements
- Ensure highest level of quality and response time for quotes and orders.
- Actively follow up quotes with customers before they expire and provide feedback to Sales team
- Actively follow-up the order book with the Sales team
- Maintain and develop knowledge of customer specific solutions and needs
- Follow up and communicate parts deliveries information accordingly in a timely manner to customers
- Liaise with Sales about the content and terms of the offerings
- Maintain and develop knowledge of customer specific solutions and needs

**To be successful in this role, we expect you to have**:

- Experience in customer service, both internal and external
- The ability to work as part of an effective team
- Effective presentation skills
- Excellent communication skills, fluency in the English language, both verbal and written
- Parts Coordination Management related experience would be considered advantageous.
- You will shine in this role, when you have sound organisation skills, cultural awareness and a desire to train and develop others.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.