Credit Control Assistant

2 days ago


Borehamwood, United Kingdom Osborne Appointments Full time

**Credit Control Assistant**
- Salary: £22k - £24k
- Location: Borehamwood

Our client is a residential property management company specialising in 30+ unit blocks, creating cared for spaces, supporting happy homes and enhancing value. From new builds and starter homes to luxury, gated residences, they offer property managementservices to Resident Management Companies, developers, freeholders and landlords across Herts, Beds and Bucks.

You will be joining an experienced Credit Control employee to support and undertake tasks alongside them as the Credit Control Assistant.

**Benefits**:

- 35 days holiday
- Perkbox
- Weekly Fresh Fruit Delivery
- Milk & More Delivery
- Annual Bonus Scheme
- Pay Reviews Annually
- End of year awards ceremony
- Pension Scheme - employer 3%

Do these benefits catch your attention? If so... Keep reading

Are you keen to learn and support a well established Credit Controller?

**Responsibilities & Processing as a Credit Control Assistant**:

- Undertake all credit control functions
- Support in processing arrears runs every other week
- Liaise with solicitors and instruct accordingly in accordance with client instruction
- Liaison with managers, accountants and support staff as necessary to provide an
- accurate and efficient service to clients.
- Dealing with customer queries, escalating urgent matters if necessary
- Creation of payment plans ensuring that cash flow is not affected at the sites,
- weekly monitoring of the payment plans to ensure that leaseholders are adhering
- to payment plans - take off hold where required
- Payment plan checking to ensure adherence, where not adhered to follow
- required process and take off hold to ensure become part of arrears process

**Technical skills as a Credit Control Assistant**:

- To attend webinars, workshops and any other such training to upskill and improve
- Previous experience in credit control/debt collection would be desirable
- A desire to learn and gain knowledge of property management principles and procedures.
- Good knowledge of QUBE computer system.


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