Service Engineer

3 weeks ago

Hampshire, United Kingdom Manpower Full time

Our client who designs, manufactures and distributes high quality solid fuel, gas and electric stoves and fireplaces to more than 30 countries is looking for a Service Engineer to cover the Southampton and Portsmouth area.

You will report directly to the Service Manager and will be responsible for the completion of warranty and service work for Gas, Electric and Solid Fuel heating appliances. The role will include diagnosing faults and repairing appliances in a timely andcost effective manner.

Alongside warranty work, the role will include carrying out the maintenance of appliances within dealer's showrooms and completing chargeable annual servicing and repair work for their customers, with the aim to retain the customers servicing requirementsfor the next year.

The company has predominantly grown organically through designing and developing its own products which are at the mid to upper sector of the market. The company values people employing around 300 employees and has a proven record of developing and promotingstaff. The Group continues to invest not only in a continuous new product programme, driving innovation, but also in structured training (both internal and external) for its staff.

**REQUIRED SKILLS**:

- Proven experience of working with heating appliances or servicing comparable equipment in the field.
- Full driving licence.
- The Service Engineers are required to have and maintain the following training certificates to carry out the work:

- CCN1 (Domestic Core Gas Safety), HTR1 (Gas Fires & Wall Heaters), CONGLP1 (LPG Changeover)
- CPA1 - Combustion Analysis
- GAS SAFE requirements (OFTEC also an advantage)

The following qualifications whilst not essential, would be an advantage:

- Part P Electrical Safety
- Electrical safe isolation
- HETAS Certification
- Hetas H002 (Solid fuel regulations and Standards)
- Hetas H003 (Dry Appliance Installer)
- Hetas H004 (Wet Appliance installer)
- Hetas H006 (Internal twin wall chimney system installer)

Suitable experience within the heating industry will also be taken into account for applicants without the essential qualifications.

**SALARY, BENEFITS AND HOURS**:

- Up to £36,750.00 per annum plus overtime
- Monday-Friday 8.30am-5pm
- 4 weeks holiday, inclusive of bank holidays, which rises with length of service
- Fully equipped van, laptop/iPad and phone
- Cycle to work scheme
- Employee assistance programme
- Staff discount on group products and supermarkets, cinema tickets, gifts and a wide range of items from other suppliers
- Free eye test
- Positive working environment
- Pension scheme
- Provide training

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