Supply Chain Customer Service Assistant

4 weeks ago


Chesterfield, United Kingdom Coster Aerosols Uk Ltd Full time

Coster UK is a multinational organisation that manufacture and supply packaging components to the Aerosol and Luxury Packaging industry. Coster is a long-established name in the Aerosol and Luxury packaging industry with a proud legacy and reputation for manufacturing excellence and quality.

Coster has been built on a platform of industrial and technical excellence and with high levels of automation and data exchange in its manufacturing technologies.

We are seeking to hire a **Supply Chain Customer Service Assistant** to complement our expanding global business in this FMCG sector based at our Barlborough site. If you are enthusiastic, focussed and ambitious with the desire to develop in a thriving business then this could be the role for you.

Experience in similar roles is sought as there will be a significant focus on Inter-European logistics between Coster UKs European Sister Companies and Suppliers.

**Key Role Objectives & Responsibilities**:

- Customer order management from initial P/O processing to delivery.
- Pro-actively keep customers informed of progress on orders and all other requests
- Supporting Sales and Supply Chain manager to manage customer expectations
- Customs & Duty Documentation and Management - Import & Export
- Working closely with third party warehousing & transport partners to ensure OTIF delivery to customers
- Capacity planning and forecasting
- Working Capital & Days-on-Hand stock target achievement
- Build close operational partnerships with other Coster Subsidiaries to monitor lead times and progression of orders
- Support tasks in SAP across all Supply Chain team functions
- Close collaboration with Barlborough factory team to ensure material availability and stock optimisation
- Reporting on stock holding position of finished goods
- Stock taking and adjustments internally and at external warehousing sites
- Dispatch planning
- Ensuring all customer and supplier records are fully maintained to provide audit accountability for Client & Internal Audits
- Any other reasonable task as requested

**Key Skills and Experience**:

- Logistics Experience
- Customs & Duties process (not essential, but willingness to learn)
- Excellent communication in; verbal, written and face to face forms
- Experience with SAP is desirable but not critical
- Self-starter able to organise and priorities their own workloads
- Excellent time management
- Reasoning and analytical thinking
- Managing interpersonal relationships
- Understands GDPR and the need for confidentiality and integrity
- Able to work under pressure
- A keen eye for detail and the ability to understand and challenge data

**Hours and Benefits: -**
- Competitive salary, negotiable dependent on experience
- Full time/permanent
- 25 days holiday plus stats
- Pension scheme
- Life Assurance benefit
- Free onsite parking
- Drinks and fruit provided
- Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4pm.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Flexitime
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
- Overtime
- Weekend availability

Ability to commute/relocate:

- Chesterfield: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Supply chain: 2 years (required)
- SAP: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Shift availability:

- Day shift (required)

Work Location: One location

Application deadline: 02/01/2023


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