Helpdesk Administrator

**Duties**:

- Receive all visitors to the main reception in a professional manner
- Ensure switchboard is answered promptly and that callers are dealt with in a professional, helpful manner
- Carry out general reception duties, ensuring that a high standard of customer care is adopted at all times
- Receive recorded and special deliveries and log and contact client before 10.00 am
- Answer and maintain the helpdesk and provide customer support through the timely answering of requests, allocation of reference numbers and the forwarding of requests to the relevant facilities team
- Print off appropriate work dockets as and when required, and pass these on to the appropriate Facilities teams
- Maintain computerised maintenance system on behalf of Engineering, raising, closing and filing electronic work requests as required
- Set up of the conference rooms including all AV equipment
- Book meeting rooms, taxis, car hire and hospitality as directed.
- Maintain staff holiday, sickness and absence on duty.
- Assist management team as and when required with admin matters
- Provide all monthly billing reports to the Business Support Team
- Manage client exhibitions, mobile phones contract, copiers and internal accounts
- Manage emergency phone and tannoy system
- To be dressed in correct uniform at all times

**Person Specification**
- Ability to communicate effectively
- Flexibility
- Team orientated
- Previous healthcare experience preferred
- Excellent people skills
- Previous Admin experience would be an advantage

Pay rate: £12ph

Hours: 0800 - 1700 with a 1 hour lunch break.

If interested please submit a CV for consideration, and one of our team will call you back, or please call Recruitment Solutions on 01235 811544

**Job Types**: Full-time, Temporary contract
Contract length: 4 months

**Salary**: £12.00 per hour

**Benefits**:

- Canteen
- Casual dress
- Free parking
- On-site parking
- Transport links

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Administrative: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person