Sales and Office Coordinator

4 weeks ago

Dagenham, United Kingdom Gill Aggregates Full time

**Overview of Responsibilities**:
To manage day-to-day customer sales orders, yard inventories and daily production/bagging lists, same day/next day daily delivery schedules, driver infringements and paperwork, new staff/driver/visitor inductions, plant and machinery administrative safety audits, production quality control checks.

**Sales/Office Coordinator Responsibilities**:
Sales
- Dealing with customer enquiries, complaints and queries
- Proactively informing customers of any potential order delays, arranging delivery dates etc.
- Managing customer accounts to ensure they are within their credit limit.
- Processing and auditing of Incoming material delivery tickets
- Producing accurate daily production bagging lists for yard staff
- Co-ordinating yard stock inventories
- Processing end of shift paperwork (PODs etc)
- Understanding and monitoring customer account limits

Transport Planning
- Accurately populate the next day delivery schedule to suit traffic conditions, customer delivery times while maximising driver working time and ensuring maximum number of loads delivered each day.
- Manage the live day schedule accounting for driver sickness and absence, unusual traffic conditions, delays at customer sites etc
- Utilise live tracker information to direct loads appropriately
- Managing driver paperwork appropriately at the end of each shift

Office / Health and Safety
- Assist in delivering toolbox talks to staff and drivers
- Communicating driver infringements
- Conducting new staff/driver/visitor inductions
- Ensuring pre-use plant and machinery administrative safety checks are being carried out
- Production quality control checks to ensure the correct bags weights are being used

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- DAGENHAM: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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