Trainee Personal Injury Specialist
4 weeks ago
**Winn Group**, home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.
Due to ongoing expansion within the OIC (Official Injury Claim) department of the First Response Team, we are looking to recruit for Trainee Personal Injury Portal Specialist.
**Benefits**:
- **Annual salary review**:
- **22 days holiday, plus bank holidays, and an additional birthday holiday**:
- **Three-day bonus holiday for full attendance**:
- **Option to buy & sell 5 holidays per year**:
- **Additional holidays for long service**:
- **Training, development and career progression opportunities**:
- **Fully funded recognised training and qualifications**:
- **Corporate Metro Scheme**:
- **Bike to work Scheme**:
- **Pension scheme contribution**:
- **Company social events**:
- **Employee Assistance Confidential Helpline**:
- **Death in service insurance (3x salary)**:
- **Staff referral bonus scheme**:
- **Annual flu jab and eye care scheme**
- Undertake all relevant training and put it into practice with the desired outcome to be able to confidently handler a case load of files and deal with cases until settlement.
- Gradually build up a case load of personal injury files giving consideration to relevant regulations and legislation. Ensure that cases are valued accurately and appropriate advice is given to clients.
- Ensure the client obtains the appropriate level of compensation for their personal injury and losses, in accordance with regulations and legislation;
- Ensure that all evidence is uploaded to the relevant claims portals to achieve the best possible outcome for the client and Winn Group;
- Ensure that all disbursements incurred are proportionate and recovered from the other side by uploading them to the relevant claims portal;
- Deliver a level of Client Care in accordance with SRA regulations;
- Follow the Department procedures and processes along with Company policies at all time;
- Maximise the recovery of other Winn Group costs, without compromising the best outcome for the client;
- Report issues, problems and compliance breaches in a timely manner to the appropriate level of management;
- Ensure compliance with Information Security Policies including data confidentiality and the operational security of the Information Systems used.
- To ensure you uphold the Core Values of the Winn Group.
- Any ad hoc or additional duties as deemed fit and appropriate by the Management Team for this post and the associated level of responsibility attached to it
**Person Specification**:
- Demonstrate effective communication and good interpersonal skills
- Ability to deal with difficult clients, communicate effectively, and where appropriate give legal advice in relation to their claim.
- Ability to work towards shared goals and objectives
- Cooperative and flexible approach
- Ability to identify where problems may arise and adopt a solution -focused approach
- IT literate
- Commitment to own personal development and learning
**Job Types**: Full-time, Permanent
**Salary**: £22,318.40 per year
**Benefits**:
- Casual dress
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
Work Location: In person
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