French Speaking Customer Service

4 days ago


London, United Kingdom The Language Business Full time

**French speaking Customer Service - sports sector**

Based in South West London area

**LANGUAGES**
Fluency in French is essential

**COMPANY BACKGROUND**
Our client is a world leading and one of the most prestigious and popular global brands in the sports sector.

**RESPONSIBILITIES**
As a French speaking Customer Service Executive, you will be joining a friendly international team and be responsible whilst providing the highest level of B2B customer service to French speaking retailers.

Working from COVID secure offices just outside South West London, your will benefit from an excellent training programme and your responsibilities will include:

- Managing the accounts of existing customers and developing relationships
- Working within a team to offer the best level of service to French speaking business customers
- Proactively up-sell and cross-sell during customer calls
- Building a rapport with customers to understand their business needs
- Accurately input orders and update reports

**PROFESSIONAL EXPERIENCE**
- Fluency in French is essential
- Previous experience in a customer service, sales role or administration role is preferred
- An interest in sport is a strong advantage
- Strong communication and interpersonal skills
- Excellent planning and organisational skills

**SALARY**
Basic salary of up to £28,000 pa + commission (£2,000 + ) and great benefits including:

- 22 days holiday plus birthday holiday and 8 days bank holidays
- Private Medical Insurance (eligible after 6 months service)
- Healthcare Cash Plan for (eligible after 6 months service)
- Life Insurance (automatic cover 3 x base salary - eligible after 6 months service)
- Pension (salary sacrifice scheme - up to 6% match of employee contributions plus majority of company NI savings)
- Staff Discount
- Interest free Season Ticket Loan
- Interest Free Leisure Loan to up to £600 (eligible after 6 months service)

**Contact: Lisa Grimes



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