Laboratories Supervisor

**Details**:
**Reference number**:

- 345097**Salary**:

- £27,722 - £32,505**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Type of role**:

- Science**Working pattern**:

- Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- UKHSA Chilton (Harwell Campus, Didcot, Oxford, OX11 0RQ)About the job

**Job summary**:
Do you have experience working in a scientific environment? Have you worked with a team of technical staff before? Do you have strong analytical and communication skills? Do you want to join a dynamic team that provides a vital service to thousands of employers and workers in the radiation industry?

**If yes, then you could be a great fit for the role of Laboratories Supervisor at the Personal Dosimetry Service (PDS) of UKHSA Chilton.**

PDS is a commercial service, approved by the Health & Safety Executive (HSE), that measures and reports the radiation doses to employees working with ionising radiations in various sectors, such as industrial, research and medical. PDS uses passive personal dosemeters, which are worn by the workers and then sent back to PDS for analysis. PDS also contributes to UKHSA’s expertise and advice on radiation matters and generates a significant income for UKHSA. PDS has a staff of around 25 people and serves over 80,000 workers in the UK and abroad.

As a Laboratories Supervisor, you will be part of the laboratories team that supports PDS with ensuring the effective issuing and processing of customer dosemeters. You will be responsible for supervising the day to day running of the PDS dosemeter laboratories, ensuring an efficient and smooth service for our 7000+ customers. This will involve planning, prioritising and participating in the routine work, allocating staff to tasks and ensuring issue and processing targets are met for an average of approx. 9,000 radiation dosemeters/week.

PDS also has an emergency response function for population monitoring in the event of a radiation incident. The Laboratory Supervisor will help the Lab in its response to an incident, liaising with Process Manager and other PDS staff as needed.

**Your main duties will include**:

- Line management up to 3 staff.
- Managing resources (staff and equipment) to ensure the service runs effectively, meeting issue and processing targets
- Effectively supervising staff in discharging the required laboratory tasks
- Monitoring and management of equipment
- Responding to and resolving customer queries

Based at UKHSA Chilton (Harwell Campus, Didcot, Oxford, OX11 0RQ) you will be expected to be based on-site on a full-time basis.
- *Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. *_

**Job description**:
The job holder will be required to carry out the following responsibilities, activities and duties:
**Use excellent communication skills**:

- to work effectively as part of the PDS team to help provide excellent customer service
- to build excellent working relationships with colleagues and suppliers

**Contribute to the general work of the group**:

- Liaising with other colleagues, customers and suppliers as necessary.
- Providing information and advice to external customers (verbally and in writing)

**Supervision of the Laboratory**
- Manage resources (staff and equipment)
- Maintaining and Investigating routine and non-routine procedures

**This will involve**:

- Decision making on prioritisation of tasks
- Addressing problems e.g. in equipment maintenance/failure and workload of the Lab - by liaison with UKHSA colleagues plus external suppliers and proposing solutions.

**Additionally to**:

- Tasks such as daily QA checks, calibrating dosemeters and ensuring the laboratory runs efficiently
- Reviewing and developing laboratory procedures and input into quality documents, including maintaining approval for PDS under ISO17025 standard.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

**_ Please see job description attached for full list of duties and competencies._**

**Person specification**:
**Essential**
- 2 A-Levels + 5 GCSEs, or equivalent experience
- Experience of working in a scientific environment, including extensive experience of working in a commercial environment to include direct contact with customers.
- Experience of working in a team
- Excellent customer care skills, which includes the ability to communicate effectively, both orally and in writing.
- Ability to form good working relationships with customers, staff and suppliers, working flexibly within the PDS team
- Excellent organisational and planning skills; including prioritisation.
- Good analytical and decision-making skills
- Competen