Contract Support

2 weeks ago


Canary Wharf, United Kingdom Inviron Full time

There’s a permanent opportunity for you here as a Contract Support on one of our data center contracts in the Docklands, London area.

**The Role**
- Contract Delivery: Support the Contract Management team with relevant administration tasks to meet and exceed the agreed contractual Key Performance Indicators and Service Level Agreements throughout the contract lifecycle. This may include administrative aspect of Planned Preventative maintenance task planning, reactive call management and management of quoted works. Assist the Contract Management team in the delivery of the contract including a strong Health and Safety culture.
- Admin & Reporting: Understanding and utilisation of the contract CAFM system. Ensure all engineer paperwork is quality checked and uploaded as required. Provide reporting/updates to operational teams or others, including the customer, as necessary to demonstrate the fulfilment of contract requirements. Production of data for inclusion within monthly report to customer in relation to both operational, health and safety and commercial aspects.
- Commercial: Gain a good understanding of the contract and its obligations in particular relating to invoicing, reporting, KPIs, annual uplifts, chargeable work and change control. Support the Contract Manager and, where required, the commercial team to progress these aspects for agreement with the customer.
- Supplier Management: Liaising with suppliers regarding visits to site, obtaining quotations for additional work, ensuring value for money, where required. Ensure orders are issued in accordance with company procedures to subcontractors and suppliers in advance of work being undertaken. Ensure the timely processing of supplier invoices and the prompt resolution of supplier invoice queries. Support the Contract Manager in the management of suppliers, including ensuring appropriate documentation is received and validated for work or services delivered.
- Financial Performance: Work closely with the Contract Manager to support all WIP and Contract Review processes relating to the contract. Ensure accurate processing of quotations, purchase orders, invoices, time sheets and forecasts.

**Hours of Work**
- Monday to Friday, 8.00am-5.00pm, 40 hours per week

**Benefits**
- 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
- Pension with matched contributions between 6-8%
- Life Assurance
- Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants
- Flexible Benefits Scheme - including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
- Access to wellbeing programmes
- Company Sick Pay
- Employee recognition programmes which reward exceptional achievements
- Employee Referral bonus with generous bonuses for ‘referring a friend’
- The opportunity to use one working day per year volunteering to help the local community
- Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters

**Qualifications and Experience Required**
- Experience working as a Contract Administrator within an FM environment would be highly desirable
- Strong administration duties
- Excel and Microsoft experience

We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we're happy to discuss that with you. Please contact our talent acquisition team in confidence.

**About** **Inviron**

We are a technically led Facilities Management service (part of EDF Energy) which self-delivers hard services such as mechanical, electrical, HVAC, fabric maintenance, small works and projects. We also deliver or manage on behalf of our customers soft services, including cleaning, front of house and security. We use our own in-house designed technology to optimise delivery and minimise cost. Our digital tools and monitoring technology offer customers energy efficient solutions to help drive a zero carbon and long term sustainable future.

On joining us, you will receive a warm welcome and a great place to work, where you are trusted to do your job and get recognised and a thank you for a job done well. We will value you as an individual and you will have the opportunities to progress. Above all you will be part of something special as we grow.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Work Location: One location


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