Service Advisor Ja1270

1 month ago


Bristol, United Kingdom The Solution Automotive Recruitment Full time

**Service Advisor - Bristol**

Basic - 24k - 26k

OTE - 30k - 32k

Mon to Fri - 8.00am - 6.00pm

Saturdays - 8.30am - 12.30pm (1 in 3)

An exciting opportunity has arisen for dynamic and highly motivated Sales Executive to join our client's busy aftersales team at their main dealership in the Bristol area.

**Summary**:
As a Service Advisor, you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars.

**Responsibilities**:

- Dealing with customers for all servicing and repair requirements in an efficient and courteous manner.
- Provision of a friendly and professional service as first point of contact for customers.
- Completing invoices accurately including the calculation of repairs parts and labour.
- Communicating required repairs to customers, including appropriate costings.
- Working collaboratively with the workshop, parts and sales teams.
- Ensuring that all necessary information is recorded accurately.
- Maintain a presence on the service desk to ensure that all customer queries are dealt with promptly, whether in person or by telephone.
- Upsell additional products including servicing and repairs professionally using appropriate processes.

**To be successful you will**:

- A great team player with exceptional communication skills.
- Flexible approach to working in a multi-role environment.
- Professional appearance.
- Ability to organise and prioritise tasks and work on own initiative.
- Driving license.
- Extremely proficient with Microsoft office suite, in particular Word, and Excel.

**Benefits**:

- Career progression and development within a company.
- Flexible working patterns and opportunity to work part time.
- Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr plus.
- Employee Assistance Programme - qualified emotional and practical support 24/7.
- Life assurance 3x your annual base salary for death in service.
- Pension scheme with employer contributions.
- 22 Days annual leave and bank holidays.
- Staff discounts.
- Days leave for your birthday.

We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.


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