Credit Decisioning Platform Lead

3 weeks ago

Sheffield, United Kingdom HSBC Full time

-Job description

**Big Bank Funding. FinTech Thinking.**

***

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

**Role Description**:
As part of the Fraud and CCS IT function within WPB (Wealth and Personal Banking), the Credit Decisioning Platform team are responsible for the IT systems which facilitate credit decisions (Accept, Decline, Refer) to the front end channels for new (Account Origination) and existing (Account Management) customer journey’s.

**Responsibilities**:

- Work with Business Transformation and DevOps teams, responsible for the delivery, on-going success & continuous improvement of a discrete set of products or business services.
- Accountable with Architecture lead to review requirements from a testability perspective and formulate the non-functional testing strategy
- Accountable together with Security Specialists to formulate the security testing strategy
- Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives
- Accountable for ensuring that all activities performed by teams adhere to the relevant prevailing data standards and data controls
- Work with the Business Transformation to ensure that work is de-constructed and translated into development activities across teams
- Accountable for ensuring that all activities performed by Teams adhere to the relevant Service Management Standards, and high data quality exists in Service Management systems of record
- Work with product owner & team to ensure that the lead time to deploy changes is continuously improving and benchmarks appropriately across other functions within the DevOps team
- Work with Business Transformation & team to ensure that high levels of automation are implemented and maintained across the teams
- Work with Business Transformation & team to ensure that service levels are maintained and improved
- Ensure the cost base for the products and services is managed in line with controls applied by the Head of Product Technology and associated Chief Information Officer (CIO) function
- Participate as part of the DevOps leadership team in ensuring consistent process and practice is maintained across the DevOps team
- Ensure that the product test strategy includes Test automation, Test Data and Environments - including virtual services
- Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
- Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable
- Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
Requirements

**Essential Skillset/Experience**:
***
- Extensive experience working in a Technology facing role.
- Extensive knowledge of managing, maintaining and developing IT systems which run on the distributed platform (Linux, VMs, Databases, etc).
- Proven experience of building and deploying complex IT solutions on the Cloud (e.g. GCP), including extensive knowledge of GCP tooling and CI/CD Pipelines.
- Experience in incident and problem management, including facing off to senior technology and business stakeholders.
- Experience working on Credit and/or Fraud (or similar risk) systems (desirable).
- Managing vendor and product relationships.
- Automation in order to increase cost efficiencies and reduce risk.
- Extensive and proven track record of managing and influencing complex stakeholders within IT and the business and building lasting relationships.
- Leadership experience, including managing a team of IT resources globally.
- Strong influencing, written and verbal communication skills is a must.
- Proven experience in financials and controlling budgets.
- Extensive experience of managing risks, issues, and adherence to controls.
- Background in Agile and the adoption of best practises.

***

**The role can be based in Birmingham, Sheffield, or Leeds. This role supports Hybrid working**

**Come Power a Business that Defines How to Power the World

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