Medical Secretary
4 weeks ago
This is an excellent opportunity to join the Child and Adolescent Mental health service Team, which aims to provide a high quality patient focussed service.
This role will be crucial to the efficient day to day delivery of the service.
We are looking for a competent and professional Medical Secretary to be based at the Carleton Clinic in Carlisle. The team comprises of Medical Secretaries, Administration Officers, as well as a multi disciplinary Clinical team including Psychiatrists, Psychologists, Nurses, and Allied Health professionals.
This is a permanent position working 37.5 hours each week.
The main duties are to provide a high quality secretarial service to our Doctors and clinicians. This will include setting up clinics, typing up reports and letters, using digital dictation, sending out appointments, keeping patient details up to date using the RIO system. There is a requirement to monitor consultant caseloads, take minutes, set up meetings, book clinic rooms as necessary.
This is a senior role within the administration team and the postholder would be required to assist the Network Administration Manager, and the Administrative Team Leads with the day to day management of workflow within the service, to support and train administrative colleagues as required.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Organises own workload without supervision on a daily basis, able to work under pressure, meet deadlines and be self-motivated
Co-ordinates the referral system on behalf of the Medical Team, highlighting urgent referrals promptly, handling enquiries and producing reports from IT systems when requested. Deals efficiently with prescription requests, and liaises closely with the Psychiatry team.
Organises documentation and types correspondence relating to patient appointments, reviews, meetings, Care Plans, CPA, Mental Health Act Assessments.
Safeguarding, etc., in liaison with appropriate professionals (as relevant to patient group), working in a timely manner to ensure efficiency.
Schedules clinics, meetings and other appointments using own initiative and ensures accurate and appropriate information is available as required, venues are booked and relevant correspondence is prepared
Ensures follow-up arrangements are made for patients, as advised by clinician, and monitor attendances to ensure patient receives treatment, and to initiate action if the patient fails to attend
Arranges medical investigations on behalf of clinicians as directed and ensures results are presented promptly to medical staff and filed appropriately in case notes
Organises diaries, expedites appointments, makes arrangements for visits, meetings, etc., to ensure the smooth running of the service and to accommodate urgent problems
Develops and maintains office systems and procedures, providing continuity and uniformity in methods, to ensure information is accurate and easily accessible, and to provide a smooth-running service
Helps to organise parts of projects and events as required
Develops and maintains an effective filing system, including using computerised tracking systems for patient records
Able to work as part of a wider admin team and cross cover for colleagues as required.
Please find attached job description for full details.
**Advertising date**: 1stJune 2023
**Closing date**: 15thJune 2023
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