Parts Advisor

1 month ago


Coventry, United Kingdom Four squared recruitment Full time

**Job Lead**:

- Nikki Clarke
- 01905 783352
- **Job Details**:
**Date**:

- 25/03/2024
- **Salary**:

- £25,000 - £28,000
- **Location**:

- Coventry
- **Contract**:

- Permanent
- **Industry**:

- Commercial
- **Reference**:

- NC-1120
- **Job Description**:
**Parts Advisor**

**£25,000 - £28,000**

**Coventry**

**About the company**:
My client are an independent, family run, agricultural engineering company situated North of Coventry.

The company is centred around agricultural and horticultural machinery servicing, repairs and maintenance as well as selling agricultural supplies and general machinery parts.

**The role**:
**Main Duties**:

- Ordering parts as required
- Advising customers on correct parts both in store and over the phone
- Support workshop technicians with parts identification
- Oversee the processing of parts, from ordering, good receiving, labelling and displaying parts in the showroom.
- Managing stock levels, placing orders when parts are low/out of stock and inline with seasonal requirements
- Collection of parts from suppliers and delivery of parts to customers both locally and on occasion further afield.
- Unloading deliveries
- Organises and displaying current stock both in store and in the yard.
- Basic garden machinery sales, support and advise efficiently with garden machinery sales
- Have excellent customer service skills as this is a hugely customer facing role with customer both members of the general public and farmers; along with colleagues and suppliers
- Be responsible for taking payments - cash, cards and cheques
- Good numeracy and literacy skills
- Have an understanding of the parts process from ordering, pricing, and invoicing along with an awareness of stock control
- A basic parts process knowledge

**Ideal person skills**:

- You will be adaptable and able to work in a fast-past environment during busy times.
- You will have good attention to deal
- You will be self-motivated and use your own initiative and as part of a team
- You will have good general computer skills and be familiar with internet use (essential) - must be able to look up parts and cross-reference across different websites and systems
- You will have a good level of physical strength - some heavy lifting is required

**Qualifications**:

- Full clean drivers’ licence

**Previous experience**:

- Knowledge of agricultural machinery (desirable) - with willingness to further develop knowledge
- Experience in a customer facing role (experience working with farmers not essential but desirable)
- Forklift experience
- IBCOS Gold knowledge e (desirable)


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