SAP Support Manager
4 weeks ago
**SAP Support Manager**
**Reading - Hybrid**
**£55,000-£65,000 + Bens**
Our client are looking for a SAP Support Manager. You will manage a small European support team, co-ordinating Global SAP tickets and any issues related to the maintenance of SAP systems.
**The role**:
- Provide leadership and oversight to the Global SAP Tickets and European SAP support team.
- Coordinate and lead resolution of all issues reported with SAP S4/HANA, within designated Service Level Agreements (SLAs), and provide assistance with ticket closure as needed.
- Coordinate and oversee, in accordance with established data governance protocols, the development and updating of master data within SAP.
**Experience / skills required**:
- Experience managing time zones to ensure coverage for global users.
- Experience managing a small support team.
- Hands on knowledge of S/4HANA.
- Experience of managing a Global helpdesk using ITIL Principles.
- Strong interpersonal skills.
To be considered for this **SAP Support Manager**opportunity, please click **'apply'** or get in touch with **Alex Bond** at **Harrington Boyd**.
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