Shift Supervisor

5 months ago

Cardiff, United Kingdom The Harvester Coed-Y-Gores Full time

Responsibilities:

- Oversee and manage the daily operations of the shift
- Ensure smooth and efficient service delivery
- Supervise and train staff members, providing guidance and support
- Monitor food production to maintain quality standards
- Handle customer inquiries, complaints, and feedback in a professional manner
- Maintain cleanliness and organization of the kitchen and dining area
- Implement and enforce food safety and hygiene protocols
- Collaborate with other shift managers to ensure consistency in operations
- Assist with inventory management and ordering supplies as needed

**Experience**:

- Previous experience in bartending, cooking, or kitchen operations is preferred
- Strong leadership skills with the ability to effectively manage a team
- Knowledge of food production processes and techniques
- Familiarity with hospitality industry standards and practices
- Excellent communication and customer service skills
- Ability to handle high-pressure situations and resolve conflicts
- Understanding of food safety regulations and best practices

**Job Types**: Full-time, Part-time

**Salary**: £10.91 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Store discount

Schedule:

- Day shift
- Flexitime
- Night shift
- Weekend availability

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Cardiff (required)

Ability to Relocate:

- Cardiff: Relocate before starting work (required)

Work Location: In person

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