Dental Receptionist

2 weeks ago


London, United Kingdom The Grove Dental Surgery Full time

Experience Dental Receptionist.

Our Dental Practice is an independently run Busy mixed NHS & Private Dental Surgery.

Our purpose is to distinguish ourselves as a Surgery which provides outstanding dentistry of the very highest quality, which would enhance our patients’ lives. All Patients should be treated with dignity, understanding and respect

We are looking for a hardworking, ethical, Dental Receptionist.

You will be joining a 4 surgeries practice with an existing longstanding patient list

We have well ventilated surgeries and air purifiers in place.

A Decontaminating room on each floor operated with separate Decon nurse.

We are fully computerized with digital x-rays,

We offer a complete range of private dental and hygiene treatments, performed by skilled and passionate professionals

You will work with a variety of different specialist and support the Clinic Manager with administration.
- Full-time hours; 40 Hours per week Monday - Friday and every other Saturday
- Competitive rate plus excellent benefits, including practice monthly bonus scheme.
- Salary: competitive salary, negotiable depending on experienceThe role of a
- Friendly and eager to learn
- Able to work on their own initiative
- Organised with excellent co-ordination skills
- Able to work flexibly with others in a busy team environment

**The role will involve**:

- Working in a fast-paced environment for a highly professional and friendly mixed dental practice
- Supporting dental care delivery and working as part of a team to execute a first-class service
- Assisting dentists with the performance of dental procedures
- Computer literate must be able to chart accurately and assist GDP with confident.

**Receptionists Duties**

**. Must be Computer literate (Dental system used R4 )**
- greet patients
- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- dispatch lab work appropriately
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- sort and distribute incoming and outgoing post
- monitor and maintain inventory of dental office supplies
- update patient education materials
- maintain a professional reception area
- safeguard patient privacy and confidentiality

**Salary**: £10.00-£12.00 per hour

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus


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