Sales Support Assistant

1 month ago


Chelmsford, United Kingdom Adreq Limited Full time

**Job title: Sales Support Assistant - Umbrella, Agency & Payroll Services**

Location: Chelmsford

Reports to: Senior Sales Team

**General Description**:
As a Sales Support Assistant you will be dealing with clients coming from established Senior Sales Team.

This role also involves providing a relationship management service to the Senior Sales Team’s client portfolio, where by you will be dealing with client queries, reporting client billing information, and assisting with general admin/reporting.

You will need to be prepared to work within a fast-paced sales environment and to help the team with their reporting as well as client queries.

This role is key to the success of the Senior Sales Team, who may often be out in the field on client visits, so working collaboratively and without requirement for day-to-day supervision is a must.

That said, the role is part of an established team, and with a structured induction program you will have the support available whilst you find your feet.

This role is key to our ongoing growth and expansion.

Having a thorough understanding of the product & good customer service skills would be ideal.

**Key Responsibilities**:

- Providing information of our service offering in a consultative, legal and compliant manner
- Support the client services team to ensure any matters related to client setups are communicated and resolved efficiently and in a timely manner
- Continuous personal development in order to ensure an up-to-date knowledge of relevant legislation relating to the service offering
- Resolving issues and maintaining a good relationship with existing clients

**Skills & Experience**:

- Strong verbal and written communication skills
- Able to use Excel, Outlook and Internal Systems
- Highly organised
- Self-motivated
- Umbrella product knowledge is preferable but not mandatory

**Personal Characteristics**:

- Calm under pressure
- Highly Proactive
- Willingness to take ownership and push to get things done
- Ability to prioritise own workloads
- Excellent communicator

**Job Types**: Full-time, Permanent

**Salary**: £17,000.00-£20,000.00 per year

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Chelmsford: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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