Retail Assistant
5 months ago
A Sales Assistant in our shops is responsible for assisting customers with a high level of customer service. They will ensure the smooth transaction of goods in a retail setting. They will help customers by answering questions regarding products and offering advice. They will maintain a high standard of cleanness to our displays.
**Hours per Week: 24 hours per week, Monday - Sunday**
**Key duties and responsibilities**:
- Serving customers and dealing with customer enquiries
- Processing cash and card payments.
- Handling product returns and payment refunds.
- Reporting any inventory or service issues to management.
- Promoting products based on company new Phase Launches
- Arranging products on the shelves and on promotional displays.
- Unpacking and sorting stock on delivery day.
- Managing product inventory.
- Keeping the shop clean.
- Answering the telephone and taking order over the phone.
- Opening and closing the tills.
**Other duties and responsibilities**:
- Displaying behaviour consistent with the personality of the business
- Conducting any other reasonable tasks as required by the business
- Undertaking training and development relevant to the role
- Working in a safe manner taking care for your own health and safety
- Ensuring your work environment is safe, clean and tidy
**Job Types**: Part-time, Permanent
**Salary**: £11.34 per hour
Expected hours: 24 per week
**Benefits**:
- Bereavement leave
- Casual dress
- Cycle to work scheme
- Employee discount
- Sick pay
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bicester: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
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