Housekeeping Supervisor

4 months ago


London, United Kingdom Sparkling Services Ltd Full time

Sparkling provides cleaning services in London for a wide range of clients including Hotels, Residences, Airbnbs, Offices, Buildings and other commercial facilities.

As a Housekeeping Supervisor
- You will ensure a high level of customer service is delivered at all times in line with our core values and standards which are to exceed clients expectations.
- You will be responsible for supervising the housekeeping team, ensuring standards are maintained and delivered at all times within all Sparkling clientele.
- You will provide clear feedback to Housekeepers if there areas are not up to the required standards and will provide training where necessary.
- You will be responsible for providing training to all new starters.

About You
- Previous Housekeeping Supervisory experience is required
- The ability to lead, train, coach and develop a team.
- Demonstrates excellent attention to detail and customer service skills.
- Is able to communicate clearly and respectfully with all team members bearing in mind that English will not be the first language for many.
- Understands the importance of teamwork and works collaboratively with Maintenance Department.

What will I be doing?
- You will work closely with the Company Director to ensure the smooth running of the administrative and operation part of the business
- You will focus on checking our clientele properties to ensure that the high standards of cleanliness are maintained
- You will supervise, train, mentor and develop the Housekeepers
- You will assist with the management of stock, reporting loss, discrepancies and order requirements

What are we looking for?
- Excellent spoken and written English
- Polite, professional, friendly and confident in approach
- Ability to handle administrative tasks and manage records accurately.
- The Housekeeping Supervisor must be a good team player who is flexible and reliable
- Comfortable working with Computer systems and Mobile devices - Training will be provided
- Ability to remain calm under pressure by being well organized, and able to juggle priorities comfortably.
- May require working evenings, weekends, and holidays, depending on the operational needs.

ELIGIBILITY
- In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
- Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status

Employment: Full-time

**Salary**: £14 hourly

Starting time: Immediate start

Pay: £14.00 per hour

Work Location: In person



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