Patient Service Supervisor

4 months ago


Boston, United Kingdom Evergreen Life Full time

Job Title: Patient Services Supervisor
- Department: Primary Care
- Hours of work: Full Time 37.5 hours
- Reporting to: Practice Manager
- Salary: £ 22,425
- Location: GP Practice, Boston

We are seeking an enthusiastic Patient Services Supervisor to join our established team and be a part of a company that really makes a difference.

You will be based in our GP surgery and you will be responsible for the leadership, support and performance of the Patient Services Department, ensuring that the daily operational requirements of the team are met in line with key performance indicators.

This is an important position within our business as your team will be the first point of contact for all our patients, you must ensure they provide excellent patient experience and high-quality administration activities to the contracts that Omnes Healthcare deliver on behalf of the NHS.

You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.

This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team..

You will be supported by, and work with, a diverse multi-skilled professional team of clinical and non-clinical friendly staff. In return we offer sponsored training, flexible working, family friendly policies, career progression within an expanding organisation, a competitive salary and benefits package, including medical indemnity for all work undertaken for Omnes Healthcare.

Who we are

Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

Role Requirements
- Exceptional verbal and written communication skills
- Able to work independently, whilst also being a collaborative team player.
- Experience in a customer service management position
- Clear thinking and have an analytical approach
- Able to be sensitive and assertive as appropriate

What we can offer to you
- Excellent work / Life balance
- Supportive environment
- 25 days holiday plus bank holidays
- An extra day off to celebrate your birthday
- NHS Discount & Support Schemes
- Employee Assistance Program



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