Graduate Client Onboarding Specialist

3 weeks ago

London, United Kingdom Blink Payment Full time

**Graduate Client Onboarding Specialist**

**London**

Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution.

At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want to make keeping track of payments and getting paid as easy as possible for our clients.

We're here to help businesses overcome these core problems:
‍

**Keeping track**
**‍**Struggling to keep track of all payments doesn't have to be a thing.

‍**Reducing risk**
**‍**Exposure to risk is part of the card payments landscape, but effective measures can be taken.

‍**One simple platform**
**‍**The time and inconvenience of using several payment interfaces are challenging. Blink is an all-in-one solution.

‍**Removing barriers**
**‍**If only one or two people understand your existing payment systems, your business is vulnerable.

‍**Boosting efficiency**
**‍**Chasing customers for payments is costing businesses time and money and can lead to cash flow issues.

‍**Customer convenience**
**‍**Today's business customers deserve a better, more flexible customer experience. Blink gives them the convenience they're after.

Being able to run everything from one platform should feel smart and savvy. While getting paid should be quick, easy and secure for all types of businesses.

We provide a unified flow, facilitating multiple payment options, in-depth reporting, customisation and account management in one platform.

**‍**‍

**Our core values**:

- Bring a positive vibe
- Stay switched on
- Be a problem solver
- Nothing is too much

**Salary: £24,000 + £2,000 OTE**

We are looking for hungry graduates looking to take their first step into the FinTech world As a Graduate Client Onboarding Specialist you will be delivering the best possible onboarding experience to every merchant, going above and beyond what anyone else in the industry provides. This role requires someone with a passion for continuous improvement and an eye for detail.

**Key Responsibilities**:

- Ownership of new clients throughout the onboarding process
- Building strong relationships with internal teams and colleagues
- Creating and reviewing merchant contracts
- Carrying out KYC/KYB/AML checks
- Ensuring that clients are onboarded successfully and efficiently
- Working closely with our Acquiring Banks AIB & Elavon to process documents and requests
- Lead demos with new merchants and assist them with any queries
- Working towards quarterly bonuses through hitting KPI’s

**Role Requirements**:

- Attention to Detail
- Excellent communication and interpersonal skills
- Ability to prioritise workload
- Can-do attitude
- Confident
- Strong work ethic
- Proactive
- Competent in using Microsoft Excel, PowerPoint, and Outlook
- FinTech experience preferred but not essential

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