Patient Navigtor

2 weeks ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

The Patient Navigator role post holder will be responsible for supporting patients and their families through the Rapid Diagnostic Service for suspected Gynaecology cancer across secondary, community and primary care.

The Navigator post holder will support patients and their carers from initial referral to the communication their diagnosis onwards to the first definitive treatment. The Navigator will work both directly and indirectly with patients and their carers to assist in coordinating their care through their hospital diagnostic journey, identifying, escalating and managing issues that patients may have with transport, attending appointments, lack of understanding about diagnostic investigations and any additional support requirements.

The Navigator post holder will be involved from the beginning of the cancer pathway from GP referral into the cancer pathway at BTHT, to support the cancer multi disciplinary team (MDT) and wider clinical team in implementing theRapid Diagnostic Service(RDS) for patients with suspected cancer to achieve a definitive diagnosis by day 28.

The post holder will act as the administrator supporting the clinicians, managing patients’ journey through the pathway and supporting a weekly Multi-disciplinary Team (MDT) meeting. The post holder will be required to use the Somerset Cancer Database to record data.

It will be part of the Navigators role to help improve both patient experience and patient compliance, by coordinating care to reduce the number of appointments that are missed by patients (both outpatient and diagnostic investigation).

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents - it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.