Deputy Head of Legal Services

2 months ago


Bury, United Kingdom Northern Care Alliance NHS Group Full time

**Job overview**:
**An exciting opportunity has arisen for the role of Deputy Head of Legal Services. This is a full time role working within the Trust's busy Legal Services Department, supporting the Head of Legal Services.**

**It will be based at Fairfield General Hospital but there will be some requirement to travel to other sites and to Coroner's Court.**

**Main duties of the job**:
The post holder will be responsible for supporting the Head of Legal Services in developing and implementing the core objectives aligned to Patient Safety strategies across the organisation. In conjunction with the Head of Legal Services assist in developing systems of Coronial Inquest preparation to ensure that key lessons are learnt following any sub-optimal care episode, to ensure that families are supported and Coronial Regulation 28 reports are prevented.

Assist in managing the Trust’s claims and inquest function to ensure that employer’s liability, public liability, clinical negligence claims and contentious inquests are managed effectively minimising the risk to the Trust.

Foster close working relationships and promote a positive safety culture across the organisation working collaboratively with colleagues in Governance, healthcare professionals and relevant external organisations.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to **make a difference** and we’re always looking for people who demonstrate our three core values - **care**, **appreciate** and **inspire** - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Main Duties and Responsibilities**
- Support the Head of Legal Services in the development of policy, processes and systems for the management of inquests and claims to ensure claims are effectively managed in accordance with the Trust’s Claims Policy, NHS Resolution Scheme Rules, Civil Procedure Rules, Pre-action Protocols and Coroners Rules, to minimise financial, reputational and other risks to the Trust.
- Manage a specific workload in relation to inquests that are a cause for concern.
- Identify lessons learned from individual claims and inquests as themes, trends and patterns, working closely with key senior managers to advise and implement solutions and plans to prevent future harm, loss or damage.
- Assist claims handlers and legal representatives dealing with Trust claims, arranging and attending meetings with relevant staff and obtaining other relevant information including personal records, clinical records, clinician and manager views and Trust policies and SOPs.

**Communications and Relationships**
- Work with managers across teams to ensure that matters that may become contentious inquests are identified and handled effectively from an early stage.
- Deputise as the Trust contact between the Coroner and the Trust when the Head of Legal Services is unavailable, and ensure all inquests are effectively prepared for and that all Trust staff are appropriately supported.
- Work closely with the Trust’s solicitors and NHSR claims handlers, escalating concerns to the Head of Legal Services where appropriate (including in relation to highly complex cases) and ensure the Trust’s views are made clear.

**Analytical and Judgemental Skills**
- Monitor the quality and quantity of data and information, escalating concerns to the Head of Legal Services and taking the necessary actions to deal with any problem.
- Monitor outcomes from inquests, ensuring that these are disseminated, reviewed and responded to within agreed timescales.
- Assist in the production of reports relating to inquest management and outcomes.

**Planning and Organisational Skills**
- Ensure that contentious and potentially contentious inquests are escalated to the Head of Legal Services effectively to reduce risks to the Trust, including associated claims and adverse publicity.
- Assist the Head of Legal Services to ensure that disclosure requests from Coroners are



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