Current jobs related to Group & Tours Reservation Co-ordinator - Birmingham - Holiday Inn Birmingham City Centre

  • Central Reservations

    4 months ago

    Birmingham, United Kingdom Switch Hospitality Full time

    Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans ensure that...

  • Central Reservations

    4 months ago

    Birmingham, United Kingdom Park Regis Hotel Full time

    Job Advert Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans...

  • Central Reservations

    4 months ago

    Birmingham, United Kingdom Switch Hospitality Full time

    Job Advert Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans...

  • Conventions Catering Co-Ordinator

    2 months ago

    Birmingham, United Kingdom The NEC Group Full time

    We are looking for an experienced co-ordinator to join our Conventions Catering Team to provide administration and systems support. Conventions food and beverage (F&B) is a fast paced and exciting part of our business. Day to day you will co-ordinate information, account manage small events and clients, own menu packs and price lists, and do general admin...

  • Activities Co-ordinator

    4 months ago

    Birmingham, United Kingdom Priory Group Full time

    Activities Co-ordinator Reference PRI92622 Location Autumn Leaf, 38 Chester Road, Birmingham B36 9BX Priory Group Division Adult Care Salary £12.30 per hour Hours 20 hours Vacancy Type Permanent - Part Time Job Advert Role Description Activity co-ordinator for adults with learning disabilities, Autism and mental...

  • Customer Voice Co-ordinator

    4 months ago

    Birmingham, United Kingdom Platform Housing Group Full time

    At Platform Housing Group we put our customers at the heart of everything we do, and we are currently looking for a Customer Voice Co-ordinator to join our team. In this role you will provide administrative support and project assistance to the Customer Voice Panel and associated Platform colleagues. As a Customer Voice Co-ordinator, you will be a crucial...

  • Birmingham Walking Tour Guide

    3 months ago

    Birmingham, United Kingdom Walking Tours in the UK Full time

    **Become a Birmingham Walking Tour Guide!** We are looking to add to our team of tour guides in Birmingham. You need to be friendly, love meeting new people, flexible and happy to share your passion for Birmingham to people from all walks of life. Confidence speaking in front of large groups of people is a must. Walking Tours in England provides city...

  • Casual Co-ordinator

    4 months ago

    Birmingham, United Kingdom The NEC Group Full time

    As a division of The NEC Group, Amadeus has been providing award winning catering to four world class venues for the last 35 years. We are proud to be the sole caterer at The ICC, The Utilita Arena, The NEC and the Resort World Arena. The position of **Deployment Co-ordinator** is based primarily at **The Utilita Arena**, the main responsibility of this...

  • Enterprise Co-ordinator

    4 months ago

    Birmingham, United Kingdom Birmingham Education Partnership Full time

    **Job role and purpose** The Enterprise Co-ordinator sits at the heart of a local cluster system intended to: - Help schools and colleges to improve their careers and enterprise activities and to engage with the world of work. - Make it easier for employers and the self-employed to engage with schools and colleges. - Focus everyone’s efforts on...

  • Sales & Reservations Co-ordinator

    4 months ago

    Birmingham, United Kingdom The Canal House Full time

    The Canal House are recruiting a Sales and Reservations Coordinator! **Why join us?** - 50% discount on food for you and all your guests at any of our restaurants. - Transparent career progression with our in-house Management Academy & Future Managers programme - Rapidly growing, award-winning, multi-brand company. - Company pension scheme. - An employee...

  • Rota Co-ordinator

    4 months ago

    Birmingham, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    An exciting opportunity has arisen within the Group of Medicine and Emergency Care for a Rota Co-ordinator to support the team to ensure the smooth running of the emergency medicine rotas. This is a busy but rewarding environment for someone who is driven, extremely organised and assertive. You must also have excellent communication and IT skills, be...

  • Activities Co-ordinator

    3 months ago

    Birmingham, United Kingdom Macc Care Full time

    Austin Rose Care Home, located in Birmingham, we know it’s our privilege to care for people - supporting them to live with dignity and independence. Right now, we’re looking for a caring and organised individuals to join us as a Activities Co-ordinator working 24 hours per week (Part-Time) to help us be the positive difference to our resident’s...

  • Event Customer Support Co-Ordinator

    2 weeks ago

    Birmingham, United Kingdom The NEC Group Full time

    The NEC Group is the UK’s leading live events business operating in exhibitions, conferences, music, sports, family entertainment, and hospitality. We Bring Live to Life, creating destinations of the future, and helping customers make every moment count. If you are passionate about events, sales and customer service, we have a fantastic opportunity for an...

  • Market Co-ordinator

    3 months ago

    Birmingham, United Kingdom Geraud Markets UK Ltd Full time

    **MARKET CO-ORDINATOR** **Company: Groupe Geraud** **Job Title**: Market Co-ordinator **Primary Purpose of Job**: To assist the Operations Team on the successful indoor Market to further the business needs of the Group **Directly Responsible To**: Operations Director **Directly Responsible For**: Centre and associated staff (including direct employed,...

  • Volunteer Co-ordinator

    4 months ago

    Birmingham, United Kingdom The Pioneer Group Full time

    **Would you like to empower and enable families living on the Falcon Lodge estate in Sutton Coldfield? Do you have experience of recruiting, training, supporting and empowering community-based volunteers?** Compass Support have been successful in securing a 3-year National Lottery Community Fund Reaching Communities grant to support delivery of our...

  • Talent Acquisition Co-ordinator

    4 months ago

    Birmingham, United Kingdom Webrecruit Full time

    Birmingham, West Midlands Are you an organised and diligent administrator, perhaps with recruitment admin experience or transferable skills? Does the prospect of joining a fast paced, growing business in a brand-new role that you can help shape excite you? The Company We are Centrick. Founded in 2005, we are a group of businesses dedicated to all things...

  • On-Site Recruitment Co-ordinator

    3 months ago

    Birmingham, United Kingdom Pertemps TM Full time

    An exciting opportunity has arisen for an on-site Co-ordinator role based in the Burton area. The role is to support with the on-site operation at our client site. The client site is part of an established National Contract, providing temporary labour to meet the fluctuating needs of their industrial business.Successful candidates will need to have a valid...

  • Rota Co-ordinator Team Leader

    3 months ago

    Birmingham, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    An exciting opportunity has arisen within the Group of Medicine and Emergency Care for a Team Leader to lead the Medicine Rota Co-ordinator team on a daily basis to ensure the smooth running of the medical rotas. This is a busy but rewarding environment for someone who is driven, extremely organised and assertive. You must also have excellent communication...

  • Activities Co-ordinator

    2 weeks ago

    Birmingham, United Kingdom HC One Full time

    In your role as a Activities Co-ordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a...

  • Facilities Administrator

    2 weeks ago

    Birmingham, United Kingdom Pertemps Network Group Full time €28,300

    Facilities Co-ordinator, Harborne, Birmingham Salary: £28,300, Reports to: Estate Manager Excellent pension benefits and a generous holiday entitlement of 33 days including bank holidays . As a Facilities Co-ordinator, you will assist in managing Hard and Soft FM services for the Estate. Reporting to the Estate Manager, you will ensure effective...

Group & Tours Reservation Co-ordinator

4 months ago

Birmingham, United Kingdom Holiday Inn Birmingham City Centre Full time

**Job Ref**:CG10127

**Branch**:Holiday Inn Birmingham City Centre

**Location**:Holiday Inn Birmingham City Centre, Birmingham

**Salary/Benefits**:Great Salary + Cairn Staff Rate + Other Benefits

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:16/02/2024

**Closing date**:18/03/2024

**Working with us provides great benefits, including**:

- **Access your pay as you earn it** through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- **Discounted Hotel Stays** across our UK sites, and if you work for a branded venue, around the World
- **50% off Food Beverage** at all our Hotels FB Venues
- **Spa Discounts **at our venues with a Spa
- **Retail, Cinema Leisure Discounts**:

- **Development Opportunities** via our ‘Grow with us’ initiative, including **Apprenticeship opportunities, **our **Development Programmes, **and more
- Monthly **‘Star of the Month’ Awards**:

- **Long-service Awards,** that start after 1 year of service
- **‘Recommend a Friend’ Incentive** - Be rewarded for referring someone you know
- Access to a confidential **‘Employee Assistance Programme (EAP)’** available 24/7, 365 days per year.
- **Pension Scheme**:

- Other **incentive programmes** that run throughout the year

**About the role**

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. In this role, you and your team will start our guest's journey with us, often having one of the first interactions they'll have when making their choice to stay in the area. You'll anticipate every detail to ensure a friction-free experience, ensuring all details taken are correct, accurate, and shared across other departments when needed.

You will be responsible with providing timely and professional group and individual reservations services and managing all related reservation functions including but not limited to; quoting, contracting, securing payments, inventory control, training, rate and extranet management and achieving monthly targets. You'll hold a strong relationship with individual guests, bookers, and agents, to support the hotel in being their venue of choice.

**About you**
- Strong communication skills through a variety of means
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
- Confidence in handling customer complaints to ensure satisfaction levels are restored in the event something doesn't go to plan
- Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
- High attention to detail and accuracy - great at managing one's own time and that of the team

**_About us _**
- At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide._

The Cairn Group’s Holiday Inn Birmingham City Centre is a modern hotel conveniently located near to the Birmingham New Street train station.
The hotel is within an easy walk of the great bars and restaurants found in the Arcadian complex, as well as both the Hippodrome and New Alexandra theatres, Birmingham’s China Town district, The Mailbox shopping centre and the Bullring commercial area.

**Benefits**:
IHG Staff Rate Scheme
IHG Friends Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
'Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)