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Service Assistant

7 months ago

Street, United Kingdom The Hertsmere Full time

**Service Assistant**
- Hours between 6am - 10pm.
- Full and part-time roles available.
- £10.50 - £11.50 per hour.
- Accrued Holidays.

**About The Hertsmere**
At The Hertsmere with our beautiful Golf Course, spectacular Driving Range and Clubhouse with a new Restaurant & Bar, we believe that we are offering some of the best facilities in the area and a wonderful environment in which to develop your career.
**About the Role**
This role exists to provide a high level of service offering to existing and prospective customers, using the Golf Course, Driving Range and Retail facilities at The Hertsmere. You will be focused on maintaining standards on our award-winning Toptracer driving range, looking after a fleet of new state-of-the-art golf buggies and ensuring that guests have a great experience on our 18-hole golf course.
- To provide exemplary and friendly service levels to those prospects or customers of the golf-based facilities.
- To ensure that, as the business's Main Reception, every customer and prospect of the business is warmly welcomed and seamlessly looked after here.
- Ensure that the Driving Range is clean and the facilities are operated at the standard detailed in the procedures for the Department.
- To support the guests use of Toptracer, ensuring that they feel comfortable with the technology and encouraged to use the functionality and games in place.
- To support the retail, hire and coaching opportunities in place.
- A passion for delivering excellent customer service.
- A willingness to learn and develop.
- Highly organised and thrives in busy environments.
- A team player
- An interest in golf would be desirable but not essential.

Gareth Chatterpaul

Golf Services Manager

T: +44 (0)20 4558 5544

The Hertsmere,Medburn Lane, Watling Street, Elstree, Hertfordshire WD6 3AA

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Street, WD6 3AA: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Service Assistant