Customer Care Technician Kmh/em/590

1 month ago

Nottingham, United Kingdom Keepmoat Homes Full time

Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live.

Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need.

For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs.

**Job description**:
**Main purpose of the role**:
The daily duties of the Customer Care Technician will be varied in scope and complexity, and therefore the individual should be multi-skills trained with up-to-date knowledge of NHBC Standards and LABC Regulations.

**HS&S Responsibilities**:
To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

**Skills, knowledge & experience**:
We are looking for someone who fits with our core values here at Keepmoat; they will be **passionate **about providing a good customer service by ensuring all defects and maintenance works are carried out to a high standard and in a timely manner. They will be **collaborative **with the ability to work and communicate with a variety of different audiences. They will have the ability to be **creative **and proactive, using their problem-solving skills to own issues and see them through to completion**. **They will work in a** straightforward **way, with a self-motivated, solutions focused approach.

Driving is an essential part of the role and therefore applicants should hold a relevant UK Full Clean driving licence. A company van will be provided. Due to the field-based nature of the role, applicants will need to be able to be flexible to meet business requirements with travel and be prepared to work within a large geographical area.

**Why work for us?**:
At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers.
- Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year.
- Bonus Scheme - Our annual bonus scheme is linked to team and company performance.
- Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out.
- Trust - We encourage you to come up with ideas and get the most out of your job with us.
- Development - we offer genuine development opportunities to progress your career.

**Our values**:
Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement.
- Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It’s about being respectful and working in a transparent and honest way.
- Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible.
- Passionate - We care about what we do. We put pride and energy into delivering results. It’s important to us to do a good job.
- Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don’t offer a one size fits all solution; we are flexible and will tailor our services to our customers’ needs.

**Reference**: KMH/EM/590
**Hours**: 39 hours per week, Monday to Friday
**Location**: Nottingham, N10 5QG
**Employer**: Keepmoat Homes, East Midlands
**Job type**: Full time, Permanent
**Closing date**: 17/07/2023

  • Customer Care Coordinator Kmh/em/1120

    1 month ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...

  • Technical Administrator Kmh/em/1038

    1 month ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...

  • Construction Administrator Kmh/em/592

    1 week ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...

  • Commercial Administrator Kmh/em/1165

    20 hours ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...

  • Land & Partnerships Graduate Kmh/em/1138

    2 weeks ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...

  • Customer Care Coordinator KMH/EM/1120

    3 weeks ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Job description We have an exciting opportunity for aCustomer Care Coordinator to join our friendly Customer Care Team in our East Midlands region, based near Nottingham, just off junction 25 of the M1. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site, and...

  • Customer Care Coordinator KMH/EM/1120

    1 week ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Job description We have an exciting opportunity for aCustomer Care Coordinator to join our friendly Customer Care Team in our East Midlands region, based near Nottingham, just off junction 25 of the M1. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site, and...

  • Customer Care Coordinator KMH/EM/1120

    4 weeks ago

    Nottingham, United Kingdom Keepmoat Limited Full time

    Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing – from finance,...

  • Sales Executive KMH/EM/1166

    7 days ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our East Midlands region, based from one of our developments in Nottingham. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial...

  • Commercial Administrator KMH/EM/1165

    1 day ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Job description Main purpose of the role We have an exciting opportunity for aCommercial Administrator to join us at our East Midlands office in Nottingham, NG10 5QG. This will be on a fixed term basis until August 2025, commencing August 2024. The main purpose of the role is to support the overall success of the function through the...

  • Commercial Manager KMH/EM/1091

    4 weeks ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Job description Main purpose of the role We have a rare and exciting opportunity for Commercial Manager to join us in our East Midlands region based near Nottingham, responsible for the general day to day management of the function to ensure it fully supports the needs, aspirations and targets laid down by the company, whilst providing support...

  • Commercial Manager KMH/EM/1091

    4 weeks ago

    Nottingham, United Kingdom Keepmoat Limited Full time

    Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing – from finance,...

  • Senior Technical Coordinator Kmh/em/1051

    2 days ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...

  • Customer Care Coordinator

    3 weeks ago

    Nottingham, United Kingdom Keepmoat Homes Full time

    Main purpose of the role  We have an exciting opportunity for a Customer Care Coordinator to join our friendly Customer Care Team in our East Midlands region, based near Nottingham, just off junction 25 of the M1. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site, and...

  • Customer Care Coordinator

    1 week ago

    Nottingham, United Kingdom KEEPMOAT Full time

    Main purpose of the role We have an exciting opportunity for a Customer Care Coordinator to join our friendly Customer Care Team in our East Midlands region, based near Nottingham, just off junction 25 of the M1. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site, and...

  • Vehicle Technician

    4 weeks ago

    Nottingham, United Kingdom Inchcape Retail Limited Full time

    Vehicle Technician - Lexus Nottingham (£31,515 + OTE circa £36k + Excellent Benefits) 40 hours per week, Monday - Friday (one in 4 Saturday mornings 9am - 1pm paid as overtime) Work on great cars, with great people. Enjoy support thats second to none as a Vehicle Technician at Inchcape UK. With training at some of the best facilities in the industry,...

  • Vehicle Technician

    5 days ago

    Nottingham, United Kingdom Inchcape Retail Limited Full time

    Vehicle Technician - Lexus Nottingham(£31,515 + OTE circa £36k + Excellent Benefits)40 hours per week, Monday - Friday (one in 4 Saturday mornings 9am - 1pm paid as overtime)Work on great cars, with great people.Enjoy support thats second to none as a Vehicle Technician at Inchcape UK. With training at some of the best facilities in the industry, youll...

  • Vehicle Technician

    1 hour ago

    Nottingham, United Kingdom Inchcape Retail Limited Full time

    Vehicle Technician - Lexus Nottingham (£31,515 + OTE circa £36k + Excellent Benefits) 40 hours per week, Monday - Friday (one in 4 Saturday mornings 9am - 1pm paid as overtime) Work on great cars, with great people. Enjoy support thats second to none as a Vehicle Technician at Inchcape UK. With training at some of the best facilities in the industry,...

  • Customer Care Manager

    3 weeks ago

    Nottingham, United Kingdom MCK Plumbing and Heating Engineers Ltd Full time

    We are looking for an organised, proactive individual to work from our office in Bingham managing a small team of plumbers. The right candidate will be the main point of call for customer enquiries, booking in appointments, quoting small works, and sending invoicing when complete. The type of work the role oversees ranges from small/ private customers...

  • Customer Care Manager

    3 weeks ago

    Nottingham, United Kingdom MCK Plumbing and Heating Engineers Ltd Full time

    We are looking for an organised, proactive individual to work from our office in Bingham managing a small team of plumbers. The right candidate will be the main point of call for customer enquiries, booking in appointments, quoting small works, and sending invoicing when complete. The type of work the role oversees ranges from small/ private customers...