Event Steward

**Unique Norfolk Venues is a collection of privately-owned, beautiful venues in Norfolk. With our own fully-equipped catering company and skilled in-house chefs, along with our own well-established infrastructure, we are able to offer a full bespoke service to our clients when organising their decor, cuisine and entertainment.**

**This is an exciting opportunity to join our team as an Event Steward.**

Hourly pay rate: £12 per hour

Contract type: Zero hours contract

Available locations: Pentney Abbey (Kings Lynn), Abbey Barn (Kings Lynn), Manor Mews (Tattersett)

An Event Steward is a pivotal role to the success and smooth running of an event day. You will be assisting all departments with the operational, logístical and safety elements. You will support the event team and act as the point of contact in case of an emergency. Ultimately, you’ll ensure our venues are safe and inviting.

**Duties to include but not limited to**:

- Greeting guests in a friendly and professional manner
- Managing car parks during an event
- Showing guests to their bedrooms and assistant with luggage
- Ensuring the safety of guests
- Assisting with emergency situations such as first aid and fire procedures
- Patrol the site for security checks
- Setting up rooms and moving furniture around the site
- Keeping all guest areas safe and presentable at all times
- Completing and filing incident reports
- Follow the venue policies, procedures and service standards
- Fix minor technical issues (e.g changing light bulbs)
- Report damages, liaising with the maintenance manager and monitor repairs
- Responsible for checking all appliances onsite for example; outside heaters, PA systems, air conditioning etc

**Requirements and Skills**
- Previous work experience in a customer facing role
- Solid verbal communication skills to interact with guests and colleagues
- To be flexible with working hours which will include weekends and late-nights
- To hold a basic First Aid training certificate
- To hold a full UK driving licence and have access to own vehicle
- As Unique Norfolk Venues continues to grow, we are excited to be able to support local charities. We are proud to have supported some amazing organisations such as 8:56 Foundation and Mind with events like our fashion show and a charity ball._

**Job Type**: Zero hours contract

Pay: £12.00 per hour

Work Location: In person