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Housing Needs Officer

4 weeks ago

Haringey, United Kingdom CRA GROUP LIMITED Full time

Permanent position with the London Borough of Haringey Council_**Salary**: PO2 £35,496 - £38,385_

**Job Summary**:

- To provide a high-quality service for households in housing need irrespective of tenure; emphasis on the prevention/relief of homelessness and the provision of advice and support to achieve best outcomes; engaging with customers to deliver housing services that work for them.
- The role is at the forefront of the prevention of homelessness in the borough.
- Officers will work with a full range of customers and scenarios but may specialise in teams providing an outreach service, or those that focus on single people or families.

**Sample of Key Duties/Accountabilities**:

- To reduce homelessness by employing a range of behaviours aimed at building trusting and productive relationships with customers that enable officers to persuade, influence and support them to make positive choices and fully engage with realistic housing options to prevent and relieve homelessness.
- To carry a caseload and provide an effective, professional service which includes offering customers in housing need a full range of advice and interventions related to their housing options in the private and public sector with the aim of ensuring a comprehensive service to prevent homelessness.
- To provide an effective, professional homelessness service including the assessment and investigation of cases in line with the Council's statutory duties under the Housing Act 1996 (as amended) and relevant case law.
- Undertake affordability assessments with customers to enable appropriate advice to be given to residents about where they can afford to live, how they might maximise benefits and work in partnership with other organisations where employment would be a solution to the housing need.
- To work with customers to develop, update and review statutory Personalised Housing Plans pursuant to the Homelessness Reduction Act 2017, and to work with customers to implement these plans to ensure that homelessness is prevented or relieved through active interventions and pursuit of effective housing options.
Prepare detailed reports and issue statutory s184 decisions, letters of referral to other authorities where a local connection lies elsewhere, and other statutory notification required to be compliant with legislation as per the prevention and relief duties.

**Essential Experience Required**:

- Experience within homelessness (essential)
- Experience dealing with PHP’s (essential)
- Experience dealing with S184 decision letters (essential)

**Additional information to note**:

- Reporting directly to the Housing Needs Manager.
- Interviews for this position are to be held the week commencing **06/03/2023.**
- The closing date for this position is _**_17/02/2023._

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