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German Speaking Customer Service Executive
4 months ago
**German Speaking Customer Service Executive - Ref 435**
**Salary: £25K - £30K + company bonus scheme**
**Location: Office based in their Manchester HQ**
We are working alongside a fantastic company who specialise in high-end interior design products. They have clients all over Europe and are looking for a German speaking customer service executive to join their team and help with assisting clients over not only DACH, but the entire EMEA region
This is a genuinely brilliant opportunity to work for a premium brand in interior design, within a really lovely environment and a caring company culture.
**The role**
- Providing excellent customer service to clients over Germany and Europe
- Assisting retail customers, as well as the internal sales managers with enquiries and orders
- Delivering accurate product information to help customers make an informed decision
- Liaising with the sales managers to ensure orders are accurate and on time
**What is great about this opportunity**
- An opportunity to work for a premium, high end name in interior design
- Based just outside the vibrant city of Manchester
- Generous company bonus scheme
- Flexible working hours, to accommodate the EMEA market
- Free gym membership
- Company matched pension scheme
- Heavily subsidised food and drinks on-site
**The ideal person for this role**
- 3-5 years’ experience in customer service
- If you have this with a luxury product or brand, this is even better
- Customer focused attitude - the company pride themselves on their excellent customer service
- Fluent German and English skills - both in written and verbal
- IT literate, as you will be using an expansive CRM system (with full training provided)
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Flexitime
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- German (preferred)
Work Location: One location
Flextime
