Inbound Sales Advisor

1 month ago


StokeonTrent, United Kingdom CastleView Group Full time

We’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast, and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
We communicate with our customers in a way that works for them. You’ll work in a vibrant, fun culture with a strong focus on customer experience and helping build a better digital future for everyone.

**Job Details**
- Handle inbound / outbound calls in a professional manner to either retain or connect a new line to the network
- Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision.
- To meet and exceed sales targets and ensure compliance against key metrics
- Deliver commercially responsible decisions in every interaction ensuring the needs of the customer and Vodafone are met.
- Undertake regular learning and development and align with company and FCA requirements
- Adhere to company and regulatory policies and guideline at all times
- Partaking in Vodafone’s security vetting process whenever required

**Shifts and Pay**
- 37.5 hours per week
- 5 days out of 7
- Between the hours of 8am - 8pm
- £19800 per annum
- Bonus opportunities

**To Apply, send an up-to-date CV


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