Family Support Worker

4 months ago


Birmingham, United Kingdom Prison Advice and Care Trust Full time

Can you be organised and energetic, while being kind and empathetic? Do you like helping others? Then you might be just the person we're looking for.

As a Pact Family Support Worker you will primarily provide support to families visiting loved ones in the Visitor Centre. Services in the Visitor Centre include play and children’s services and a catering service. You will work as one of the Pact team based primarily in the prison's Visitor Centre and visits hall, providing support, advice and guidance to families visiting prisoners. You will facilitate prison visits and family days and supporting the play service.

**About You**:
To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

You will have excellent customer service and IT skills.

You will also have organisational skills and the ability to manage a demanding workload.

You will have some knowledge of safeguarding/child protection practice.

Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

**What Pact Offer**:
Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

**How to apply**:
**Other informatio**n**:


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