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Security Officer

3 months ago

Forest Hill, United Kingdom Horniman Museum and Gardens Full time

**Posted**:29/01/2024 11:26**Start Date**:Not Available**Salary**:£26,200 per annum (£26,729 after probati**Location**:Horniman Museum and Gardens, Forest Hill**Level**:Experienced (Non Manager)**Deadline**:21/02/2024 10:00**Hours**:36.75**Benefits**:See "Working for us" on the Home menu**Job Type**:Full time**Job title and reference**:Security Officers (ref: CCE4.24)

**Salary range**:£26,200 per annum (£26,729 after probation)

**Hours of work**:An average of 37 hours per week, 12-hour shifts following a rotating pattern. Work hours are during the day and night, and over weekends and bank holidays, 24 hours operation.

The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical struments, as well as a popular natural history gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London.

We are looking for two experienced Security Officers to maintain the safety and security of the Museum Collections and Estate and ensure the safety of staff and visitors using the museum facilities. The role includes patrolling, monitoring systems, providing a reception facility, maintaining written records and providing reports.

You’ll have experience of working successfully with both staff and the public in a security-focussed role, preferably in a museum or other visitor attraction. You’ll be able to communicate well in person and over both radio and phone with a diverse group of staff, visitors and contractors. You’ll be able to maintain security procedures as part of a team who provide both a smooth day-to-day security operation, and respond calmly when overseeing emergency situations.

**Interviews will be held on 7 March 2024.**

**How to Apply**

**Please provide an overview of no more than 2 pages describing your experience relevant to the role as outlined in the Job Description and Person Specification.**

**JOB DESCRIPTION**

**Job title** Security Officer

**Section** Estates**_ _**

**Reports to** Security & Operations Manager

**Responsible for** No responsibility for staff

**Hours of work **Average of 37 hours per week, 12-hour shifts following a rotating pattern. Work hours are during the day and night, and over weekends and bank holidays, 24 hours operation.

**Main purpose of the job**

Maintain the safety and security of the Museum collections, displays and estate. Ensure the safety of staff and visitors using the museum facilities and contribute to the enhancement of the visitor experience.

**Main responsibilities**

**Security and Customer Care (70%)**
- Carry out and operate radio communications at all times.
- Regularly patrol the museum buildings including public and private areas and external perimeters as directed by your line Manager.
- Monitor the CCTV security cameras, key card tracker and alarms, both on the main site and at the Study Collections Centre.
- Check and maintain the security of all doors, locks, windows, cabinets, exhibitions and the fabric of the building.
- Assist with maintaining appropriate levels of health and safety for the Museum, staff, contractors and members of the public.
- Participate in the security measures required in order to maintain the security of the site and the safety of people. This will include tasks such as control and monitoring of building and plant alarms, management of keys and undertaking bag searches as required.
- Provide reception facility, in person and by telephone, answering questions, providing information and forwarding requests to the relevant section. Issuing passes, keys and work permits, and keeping an accurate record of all activity.
- Render assistance to the Visitor Services team as required, which includes in an emergency.
- Carry out and record the weekly fire alarm test.
- Maintain records of contractors on site. Issue Permits to Work and passes and monitor contractors on site for adherence to rules.
- Maintain an accurate and full log of all incidents and occurrences.
- Provide cover for absent colleagues as necessary by working shifts as agreed with your line manager.
- Maintain an up to date awareness of all health and safety policies and emergency procedures in place at the Horniman museum.
- Follow procedures as detailed in the security manual and procedures file, obey the security chain of command when operating outside of authorised procedures.
- To keep up to date internal Artifax ( events and activities in the museum)
- To keep up to date re the Security Calendar

**Emergency Response (10%)**
- During the normal Museum opening times and during commercial events the Security Officer will assist the Incident Controller and Duty Officer as directed during an incident. Outside of normal opening hours and when requested the Security Officer will undertake the respons