Trainee Recruitment Consultant

2 weeks ago

Mansfield, United Kingdom Provide Education Full time

A fantastic opportunity has arisen for a Trainee Recruitment Consultant in our high performing East Midlands team.

Full training providing however some experience in sales and or customer service would be advantageous. A confident and proactive approach is essential.

**ROLE PROFILE**

As a Consultant within Operam Education Group, you will work towards running a profitable, efficient desk whilst operating as a part of the wider business team.

You will support the expected culture aligned with legislation, company values and achieving success in line with target requirements.

It is essential that you provide exceptional support to all stakeholders including customers where relationships should be developed, whilst also ensuring compliance to Company policy and procedures at all times.

**JOB SPECIFICATION**

**Business Development and Client Management**
- Working with the Branch Manager you will implement an achievable annual desk business plan.
- Ensure overall achievement to your required monthly and annual targets whilst ensuring you work within defined business policies.
- Continually increase your daily, weekly and monthly productivity and sales activity to see a year on year growth of sales revenue, days and hours sold, daily margins and profit ensuring.
- Ensure maximisation of existing client expenditure by regular calls and service visits.
- Be responsible for regularly updating and maintaining your client records on Eclipse to support compliancy.
- Be responsible for ensuring that the full process of the contracts is actioned including management of timesheets for the client.
- Ensure all agreed rates with your client are correctly recorded and any other requests from clients are implemented.
- Maintain an awareness of competitors and their actions.
- Through communication with your clients via surveys, mailshots and business/ relationship calls, identify their current and anticipated needs and take action through advertising, social media and the contacting current company database
- Analyse the reasons for your lost, withdrawn and terminated contracts and feedback to the Operations Director at your 1 to 1 meetings.

**Compliance, processes and systems**
- Ensure you are fully compliant with Company policies and procedures
- Effectively delivery the company’s processes and systems.
- Commitment to Safer Recruitment Practices and ensure that the standards and processes related to Compliance+ are part of your daily practices
- Maintain an up to date knowledge of Legislation ensuring full compliance of Safeguarding, DBS and all relevant Legislation.

**PERSONAL SPECIFICATION**
- Can work unsupervised whilst always maintaining an appearance that is suitable to represent the business.
- To be able to effectively multitask, adequately prioritise a busy and demanding workload and work towards and within deadlines.
- Possess excellent communication skills with the ability to work collaboratively and in the spirit of the Company and your position.
- Be self-motivated and target driven with the ability to work to deadlines.
- Through effective communication you will responsible for getting the required outcomes.
- Be proactive and commercially astute.
- Possess excellent organisational and planning skills.
- Be able to demonstrate an understanding of the education market, understanding the regulated requirements within this market including but not limited to safeguarding and DBS policy and procedures.
- Have a background of working within a sales and customer services environment with an outstanding ability to build customer relationships.

**EXPECTED BEHAVIOUR AND COMPETENCIES**
- Approach every client within the Company with courtesy and professionalism, delivering feedback in a diplomatic way and striving for a trusted relationship.
- Engage with every team member professionally, being mindful of the Company expectations regarding effective teamwork.
- Be reflective and self-aware of how one’s own behaviour can impact on the branch, other team members and the Company’s customers and make the necessary adjustment.
- Be aware of your time management and use of time so that the maximisation of productivity is achieved throughout the day and week.
- Plan effectively so that you achieve your desk targets and personal goals.
- Always look for solutions in yours and the company’s practices so that the best outcome is achieved.
- Take ownership of your desk and be accountable for growth and improvements.
- Overcome adversity by remaining positive and not behave in a way that is unreasonable and has a negative impact on your team members and the company.
- Be flexible so that your desk and company goals are achieved.
- You will be a team player.

If you are looking to begin your career within a supportive and innovative organisation, who supports your growth and development, then I would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

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