Credit Controller

2 months ago


Norfolk, United Kingdom JLL Full time

JLL supports the Whole You, personally and professionally.

What this job involves
Collect any outstanding charges from tenants
Provision of accurate arrears reports
Provide arrears statistics
Ensure a high level of collection rates
Achievement of client collection statistics targets
Have regular meetings with portfolio managers providing comments on arrears
Update tenant contacts on system
Liaise with treasury team over allocation of funds
Assist treasury team to ensure unallocated cash kept to a minimum
Prepare monthly and quarterly reports for both internal and external clients as required
Ensure that any management agreement targets are met
Instruct Enforcement Agents
Instruct solicitors
Reconciliation of tenant accounts and resolving tenant queries
Work within the best practice guidelines to ensure a common and consistent approach is used across the company
Any other duties necessary to assist with the running of the various portfolios within the team

Desired skills and experience for this job
Knowledge/experience of basic accounting
Knowledge of Service Charges, which are applied to properties, is an advantage
Minimum GCSE Level education including Maths and English
Good Excel skills, to pivot table, VLookup level advantageous
Good interpersonal skills
Ability to work under pressure
Good communication skills
Ability to set own priorities
Organised and able to work to detail and to deadlines

Flexible work arrangements
Looking for something different than a “5 days a week in the office” schedule?

We will consider requests for flexible work arrangements from the start as part of our commitment to inclusion and well-being. At JLL, the office is central to our work experience: it is where we network, innovate and grow. Flexible work arrangements can help our people to get the benefits of the office, balance their life commitments, do their best work and be well.

Reach out to let them know you’re interested

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.


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