Work Place Host and Porter

2 weeks ago


London, United Kingdom On Verve Full time

**Location**: Multiple sites - London Zone 1

**Reporting to**: Account Manager

Weekly Hours: 40 Hours (require flexibility)

Pay rate: £13.00 - £13.50 p/h

**Summary of the role**:
We are looking for a passionate customer service Workplace Floor Host / Porter that loves variety in their day-to-day work life as every day is a different day and potentially different site/client. This role would be supporting the London Account Manager and fellow DayMaker colleagues within London Zone 1.

**Who is On Verve?**

We bring a fresh approach to the guest services sector by providing service with enthusiasm through our dedicated team of DayMakers. Our solutions have been designed for both Guests and Employees and incorporate the latest workplace trends. Our core ethos is to be the ‘makers of someone’s day’.

**Main Duties**:

- Supporting to cover holiday and unplanned absence across our London portfolio
- Creating and giving a warm welcome to every visitor, employee and clients
- Take ownership of office floors and the surrounding areas to create the best employee experience
- Help to resolve unexpected issues that could affect the guest experience
- Assist with room sets ups in event spaces, conference & meeting rooms.
- Moving office furniture around the building
- Manage and carry out minor desk/office moves
- Managing client stock of stationery and copy point areas
- Support with Post, courier and deliveries
- Work on their own initiative
- Creating and auditing Standard Operating Procedures
- Admin support

**Qualifications**:

- Experience within Customer Service
- Good command of English
- Good written and oral communication
- Good Interpersonal/people skills
- Excellent time management skills
- Enjoys change
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
- Attention to detail
- Comprehensive IT skills within Microsoft Suite (Outlook, PowerPoint, Excel, Word, Teams)

**What will happen next?**
- If we feel you have the relevant skills for the role, we will arrange a culture chat, which is a two-way conversation and could lead to an interview if you can demonstrate verve.
- Being passionate about personality means we are dedicated to attracting and retaining enthusiastic and talented DayMakers aka team members from a range of backgrounds and we encourage equal opportunities for all.

**Salary**: £13.00-£13.50 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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