Receptionist (Cat 2a - Prince Charles Eye Unit

2 weeks ago


Windsor, United Kingdom Royal Berkshire NHS Foundation Trust Full time

Band 2 Receptionist (CAT 2A Ophthalmology - Prince Charles Eye Unit, Windsor)

**PLEASE NOTE**: This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonard's Road, Windsor, SL4 3DP - and attracts a High Cost Area Supplement (HCAS) of 5% of gross basic salary.

The Prince Charles Eye Unit (part of the Royal Berkshire Hospital), Clinical Admin Team for Ophthalmology is seeking a passionate, enthusiastic, reliable and hardworking individual to join our Reception team.

Duties include welcoming patients in to the department, preparing patient files for clinic appointments, being the first point of call for patients attending Eye Casualty/Eye Clinic and Ward, arranging follow-up appointments for patients before they leave the department.

The Ophthalmology team is committed to providing our colleagues with a positive experience assisting them to build fulfilling and rewarding careers.

The Trust attained Good in its latest CQC Inspection Report and has the vision to be the Best Place to Work, Train and Learn.

**Our values**: C ompassionate, A spirational, R esourceful, E xcellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

You should have the ability to perform complex administrative functions and will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate.

The receptionist works in close partnership with medical, nursing and secretarial staff to ensure the smooth running of the outpatients department.

Please refer to the attached Job Description & Person Specification for further details.



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