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Front of House Team Member

7 months ago

Highbridge, United Kingdom White Horse Inn Full time

**Job Title**: Front of House Team Member

**Location**:White Horse Inn

**Age Requirement**:18 years and above

**Overview**:
We are looking for someone to jump in and join our Front of House team.

**Responsibilities**:
**1. Front of House Duties**:

- Waitressing and serving customers with a friendly demeanour.
- Bartending, including preparing cocktails and serving beverages.
- Handling coffee orders and ensuring excellent customer service.

**2. Hygiene and Cleaning**:

- Ensuring the highest standards of cleanliness and hygiene.
- Regular cleaning tasks to maintain a tidy and organised work environment.

**3. Flexibility and Initiative**:

- Adapting to a variety of tasks.
- Using initiative and common sense to handle unexpected situations.

**4. Remuneration and benefits**:

- Wage is dependent on age and experience but is always above the National Living Wage in accordance with age.
- Hard work, initiative and keenness to take on additional responsibility, is always noticed by management and we are always keen to nurture and teach, and more importantly for you; compensate accordingly with pay increases and bonuses where earned and appropriate.
- Monthly tips, calculated and distributed at the beginning of each month for the previous month's shifts.
- Discounted food and drink off shift, whether you chose to eat-in after your shift or take it away. Cheesecake, brownie and burgers is the staffs staple diet.
- Free, soft draught & cordial drinks on shift (and the occasional glass of wine after a busy shift - it's well earned).
- Staff parties: Every year we throw an 'End of Summer' party and a Christmas Party for all the team, including food and some drinks.

**6. Qualifications/Requirements**:

- Previous experience in hospitality is beneficial but not required as long as you have:

- Personable and customer focused experience in a similar field, such as retail. Or tenured experience in the performing arts and theatre, always makes for great customer service.

**7. Schedule**:

- Initially part-time hours but can progress to full time if wanted.
- Lunch shifts usually 12pm - 2:30pm, Evening shifts usually 6pm - 10pm
- You may be on split shifts, where you work both lunch and evening with a significant break in-between, so living nearby helps so you can go home in-between shifts.
- Must be available for Sunday lunch shifts
- Most likely shift pattern: Wednesday lunch, Friday evening, Saturday evening & Sunday lunch (shifts may not be the same each week).

**Note**:
This position offers an exciting opportunity for growth within the team. If you are passionate about hospitality, enjoy a dynamic work environment, and are eager to contribute to the success of White Horse Inn, we encourage you to apply.

**Job Types**: Part-time, Permanent, Temp to perm, Zero hours contract

Pay: From £10.50 per hour

Expected hours: No less than 10 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work authorisation:

- United Kingdom (required)

Work Location: In person