Audio Typist

**Details**:
**Reference number**:

- 260589**Salary**:

- £23,000**Job grade**:

- Administrative Assistant- MOJ Grade AA**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at Watford Employment Tribunal, Watford, WD17 1HUAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Location: Watford Employment Tribunal, **Radius House, 51 Clarendon Road, Watford, WD17 1HP**

**Grade: Administrative Assistant (AA)**

**Duration: Permanent**

**Salary: London: £23,000 per annum**
- This position is available for external applicants as well as existing civil servants on level transfer. New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Secondments and loans will be considered on an individual basis._

**If selected for interview, be prepared to sit a typing and audio aptitude test on the day. The test will last for approximately 5 minutes. If you pass the test you will proceed to interview as usual.**

**Background**:
Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles.

Typists provide administrative and secretarial support to the judicial process. Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, some initiative may be required. Advice is readily available and standard procedures are usually followed. Admin Assistants work within a team with regular management support and are responsible for their own time.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

**Key Responsibilities**:
**Administration**
- Creating, updating, distributing and tracking files, bundles, documents, tapes;

**Correspondence**
- Copy/audio typing, completing standard letters, forms, registers, etc where the information is clearly defined.
- Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
- Amending standard instructions, manuals and directories, circulating and distributing documents, journals etc.

**Post Handling**
- Opening, sorting, distributing and dispatching post as required

**Monitoring Stock**
- Including stationery and other supplies against requirements and inventories, establishing requirements, completing order forms, stock distribution.

**Data Entry and recording**
- Resulting, checking accuracy and completeness against guidelines or a proforma
- Straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.

**Operating equipment**
- Office and court equipment e.g., computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.

**Handling telephone calls**
- Answering standard enquiries and passing messages to others.

**Arranging meetings**
- Using electronic diaries, booking rooms and accommodation, making travel arrangements.

**Reception of parties to court**
- Using electronic diaries, booking rooms and accommodation, making travel arrangements.
- Preparing rooms for hearings, tribunals, trials, meetings etc.
- Providing Usher cover as necessary

**Other Duties**

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Essential Skills & Criteria**:

- A typing qualification of RSA II (or equivalent) and be prepared to sit a typing and audio aptitude test.
- Competent in audio and copy typing with a typing speed of at least 60wpm. The role involves a high volume of typing judgments and orders.
- Strong customer focus and service skills
- Experience of working in an administrative role in a customer focussed environment
- Proficient with IT and Microsoft Software packages
- Excellent communication and organisational skills

**Application Process**:
If selected for interview, be prepared to sit a typing and audio aptitude test. The test will last for approximately 5 minutes. If you pass the test you will proceed to interview as usual.

At interview stage you will be also tested, via verbal questions, against the following Success Profile Behaviours:

- Managing a Quality Service
- Working Together

Interviews will also test 2 strengths.

Interviews will take place face to face.

Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 1), can be found at:
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