Hotel Receptionist

Opportunity for a **Receptionist **to join our Front of House team at Lucknam Park Hotel & Spa on a full time basis.

As a member of our Front of House team you will be responsible for delivering a consistently high standard of service ensuring that all of our guests’ needs and requests are met in a professional and timely manner. This is a diverse role where the successful applicant will be required to multi task and remain calm under pressure.

**Experience and skills required for the Receptionist role**:

- Experience in a hotel reception/concierge role is essential - within a comparable property would be a distinct advantage
- Ability to lift and carry guest luggage and belongings
- Ability to valet park vehicles - valid driving licence essential
- An understanding of Relais & Chateaux, and Pride of Britain would be an advantage
- Experience and an understanding of hotel computer systems - full training on our system will be given
- The passion and drive to deliver a consistently excellent level of guest service
- Fluent in English, verbal and written, is essential
- Smart appearance
- Initiative and the ability to remain calm under pressure
- Passion for hospitality

**THE BENEFITS OF WORKING AT LUCKNAM PARK HOTEL & SPA**:

- Part of the team at one of the most award-winning UK country house hotels
- Free staff lunch when on duty
- Free car parking
- Smart Uniform provided for operational staff
- Share of discretionary service charge after qualifying period
- Free use of swimming pool and gym facilities in the Spa
- Free use of tennis courts and 5-a-side football pitch
- Discount on food in Walled Garden Restaurant
- Discount on Spa treatments
- Discount on Spa products
- Discount on Equestrian Centre sessions
- Preferential room rates at Lucknam Park
- Preferential room rates at some Relais & Chateaux and Pride of Britain hotels
- Complimentary room nights at Lucknam Park after one years employment
- Recommend a friend bonus scheme
- Access to the Employee Assistance Programme through Hospitality Action
- Enhanced employer pension contributions
- Enhanced annual holiday allowance
- On the job training, development and promotional possibilities

We are offering a competitive salary for a full time position working 40 hours over 5 days. Shifts will be allocated on a weekly basis according to business needs and will include early mornings, evenings, weekends and Public/Bank Holidays.

Due to the location of the property it is advisable to have your own transport.

**Job Types**: Full-time, Permanent

Pay: From £24,970.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Supplemental pay types:

- Tips

Ability to commute/relocate:

- SN148AZ: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person