Health Care Assistant

4 months ago

Bournemouth, United Kingdom Bournemouth East Collaborative PCN Full time

**About us**

Bournemouth East Collaborative Primary Care Network PCN, comprises four like-minded practices working together in East Bournemouth, Dorset, with a strong reputation on quality improvement and investing in its employees. The PCN serves a population of approximately 53,000 patients with a diverse demographic.

**Practices part of the PCN are**:
Beaufort Road Surgery

Littledown Surgery

Shelley Manor and Holdenhurst Medical Centre

Southbourne Surgery

The PCN is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves. By working together with our different Network teams, we use our combined skills to provide a service that is joined-up, holistic, proactive and personal for the patient.

We are lucky that all our practices are located close to the sea and open green spaces

**Our Network teams include**:

- Enhanced Care Team for frail housebound patients and those in care homes. The team includes visiting GPs, ANPs, Paramedic, Frailty Nurses, Care Coordinators, Pharmacist.
- BEC Treatment Centre working out of the Private Suite at Shelley Manor Medical Centre
- Pharmacy Team made up of a number of experience Clinical Pharmacists and Pharmacy Technicians supporting our practices and patients
- First Contact Physiotherapy Practitioner service
- Digital Care Coordinator, Digital Champions
- Mental Health practitioners
- Health & Wellbeing Coaches within Help & Care team

**The role**

We are recruiting for a **HCA**, up to 25 hours per week on a permanent contract, working pattern negotiable. The role will be undertaking home visits for the PCN Enhanced Care Team, and to help the team with demand for phlebotomy and HCA services.

As the role involves patient home visits, you are required to own vehicle for work and have Business Car Insurance.

**Main duties and responsibilities (this list is not exhaustive)**:

- Working in the community with housebound patients under the direction of a qualified nurse.
- To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.
- To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.
- To ensure that all phlebotomy equipment and accommodation is properly maintained and suitable for use.
- Undertake ECG’s
- Dopplers
- Wheelchair assessments
- Pain assessment forms
- Basic observations
- Measurement for stockings
- Inhaler technique
- Collection of prescriptions

**Training will be provided in these areas, depending on experience. We are also able to support NVQ qualification.**

**PERSON SPECIFICATION (this list is not exhaustive)**

**Essential criteria**
- GCSEs or similar, to include English Language and Maths
- Ability to deal with distressed patients in an empathic, caring and compassionate way.
- To have their own vehicle and hold a clean driving licence to meet the travel requirements of the role. You will require business insurance
- Ability to write and maintain accurate clinical records
- Have strong IT skills
- Good time management skills
- Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
- To be able to work independently within a team structure and possess excellent communication skills
- Demonstrate a flexible approach to work and to follow instructions and guidance given to them

**Desirable criteria**
- NVQ level 2 or Level 3 in Health and Social Care
- Qualified in Phlebotomy
- To demonstrate and be up to date competency and understanding of phlebotomy technique and sampling conditions
- Previous experience of working in a Primary Care
- Previous HCA or Phlebotomy experience in a healthcare setting

**Equality & Diversity**

Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.

The PCN is a friendly, flexible, forward thinking and supportive Network.

**We can we offer you in return?**

Our PCN reflects the NHS values of working together for our patients and the communities we serve; we will support you with a robust induction programme to help you achieve your full potential and highlight areas of training to ensure good progression.

We highly value a teamworking ethos and strongly promote a culture of support and development for our staff.

All our mandatory learning opportunities are free to all employees, and many can be used towards revalidation for those with a professional qualification.

**Benefits include**:

- Up to 25 days annual leave plus Bank Holidays
- Free parking on site
- Access to health service discounts online (Blue Light Card - there is a small charge) where well-known brands offer discounts to NHS employees
- NHS Pension Scheme
- Employee Assistance Programme
- Free flu jabs
- Enhance

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