Car Parts Sales Advisor

7 months ago


Cannock, United Kingdom John Craddock Ltd Full time

John Craddock Ltd are a Land Rover parts and accessories specialist. We have an exciting career opportunity for a Parts Sales Advisor based within our shop in Cannock.

We are looking for an outgoing Sales Advisor with excellent interpersonal and communications skills, who will contribute towards a busy sales environment to assist with customers parts queries and orders.

**Duties**
- Assist customers in identifying and purchasing the correct parts for their vehicles
- Provide exceptional customer service by maintaining a friendly and helpful attitude
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Utilize phone etiquette when answering customer inquiries and taking orders
- Maintain accurate records of customer interactions and transactions
- Organize and manage inventory of parts to ensure availability and accuracy
- Collaborate with other team members to ensure efficient operations

**Experience**
- Previous experience in a parts advisor or automotive industry role preferred
- Strong organizational skills to effectively manage inventory and customer orders
- Excellent communication skills, both verbal and written, to interact with customers and team members
- Proficient in using computer systems, including Microsoft Excel, for data entry and inventory management
- Bilingual or multilingual skills are a plus, as it may be necessary to communicate with customers who speak different languages

This position requires attention to detail, strong customer service skills, and the ability to work in a fast-paced environment. If you have a passion for automotive parts and enjoy helping customers find the right solutions, we encourage you to apply.

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person


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