Sales Office Supervisor

3 weeks ago

Swinton, United Kingdom MPR Full time

Mpeople Recruitment are currently seeking a **Sales Office Supervisor **to join a market leading and well-established business based in **Swinton**.
- **Salary: £30,000 - £35,000 **dependent on experience
- **Location: Clifton, Swinton **(M27)
- **Hours of work**:09:00 - 17:00, Monday - Friday (some flexibility on this)
- **Benefits**: Free employee parking, and increased annual leave with service

Our client based are a well-established manufacturing organisation that have a well-established customer base within the UK hospitality sector. They have a number of large volume accounts that make regular orders, but also offer a bespoke service for independent businesses.

The Senior Sales Administrator / Sales Office Supervisor’s main responsibilities will be across Sales Support, Account Administration, Procurement, Reporting and Team Management.

**Duties will include but not be limited to**:

- Assist sales managers on pricing and quotations where required
- Oversee and manage quotation process including conversion of quotations to sales orders
- Direct and delegate preparation of quotes and job sheets between the administration team
- Control and manage job sheets and instructions to the factory regarding sales orders and on-going production
- Manage relations, orders, quotes and correspondence with existing customers
- Maintain all relevant documents relating to sales including purchase orders, snagging and client files
- Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money
- Raising orders and liaising with suppliers and the business’ finance team regarding delivery and payment
- Update Production Chart for all new orders and highlight where customer’s PO’s have not been received
- Chase up all outstanding customer PO’s and monitor accordingly
- Liaise with the finance team regarding credit limits and new accounts
- Keep Production updated with any revisions to job sheets and delivery timetables
- Attend production meetings when required and assist the team with solutions to production issues
- Train and mentor junior administrators to take on more responsibility by investing time in developing their skill sets
- Instil and encourage a culture of team spirit
- Implement a review process for quotations and any other output prepared by less experienced administrators
- Ensure that the team responds to clients within 24 hours and turns around quotations within 48 hours of receiving a request from the customer or the relevant sales manager
- Establish consistent and accurate communication with the company’s clients

**Skills & Attributes Required**:

- Experience of managing/supervising a team is essential - being able to delegate workloads, deal with escalated issues, and offer day to day guidance for team members
- Sales order processing experience is also essential
- Strong communication (written and verbal) skills and rapport building
- Going above and beyond to deliver a high quality of customer service
- Efficient organisational and prioritisational skills
- Ability to work in fast-paced and high pressure environments
- Problem-solving
- A positive and enthusiastic ‘can do’ attitude
- A great team-player

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Work Location: In person

Flextime

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