Constituency Caseworker

Amanda Milling, Member of Parliament for Cannock Chase, is looking to recruit a full-time caseworker to join her constituency office team based in Hednesford, Staffordshire.

Key responsibilities include:

- Drafting correspondence from the MP
- Attending surgeries and other meetings as appropriate
- Follow up on social media queries and comments
- Taking phone calls and answering the office door to constituents
- Getting to know and understand local issues, so that local knowledge is reflected in case handling
- Keeping accurate records in our casework management system and monitoring case progress
- General office administration and support, including the dispatching of correspondence
- Assist with other office tasks as required.
- Be sympathetic to the values of the Conservative Party
- Have excellent communication and interpersonal skills, as well as be a team player
- Have some experience of working with members of the public
- Taking initiative and work proactively to manage competing deadlines, to prioritise tasks and work independently
- Have an excellent attention to detail, especially in written communications
- Have the ability to work in a sensitive and confidential manner at all times
- Excellent IT skills including Microsoft Office packages
- Understand the importance of good customer services

This is a rewarding role working with a lovely constituency office team.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00-£26,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 10/09/2023