Graduate Business Intelligence

2 weeks ago

Manchester, United Kingdom Great Places Housing Group Full time

Job Advert

**What you will be doing, over time and with training and the supervision of experienced colleagues**
- Being an advocate of the creation of a data culture across the business where it is unacceptable for data to be incomplete or incorrect and building trust in core systems to reduce the reliance on spreadsheets.
- Supporting the production of key performance reports, ensuring they are on time and to a high standard across a range of audiences including Board, management and customers.
- Supporting the analysis of key performance data to identify improvement priorities and trends, presented in an accessible format.
- Gathering greater insight and intelligence around key drivers of performance by working closely with BI colleagues and service delivery teams
- Providing support to corporate projects (customer feedback, procurement, equality and diversity, value for money, etc.)
- Supporting the BI Team to adhere to the Group’s Performance Management Framework and operational management of the business.
- Providing bespoke analysis and technical expertise in appropriate analysis and visualisation techniques to support colleagues across the business with scrutinising data.
- Escalating issues with data accuracy or system usage to the appropriate channel to ensure prompt and satisfactory resolution.
- Interpreting operational and strategic BI requirements to identify and mine relevant data sources and advise colleagues on improvement opportunities.
- Processing and updating key geographical datasets to provide online maps and reports, through the capture & analysis of spatial data using GIS software.
- Working with members of the BI team, to assist with the delivery of key GIS outputs for group-wide project proposals & client meetings, & carry out an analysis of client’s needs to create clear GIS technical briefs, thereby maximising the value of each service offer
- Contributing to the development of initiatives where the need for technical GIS expertise has been identified to help deliver high quality outputs.
- Assisting with the testing and development of various data management / visualization systems from their design to delivery and implementation.
- Working with Business Systems to develop tools for loading/transferring GIS data between different systems.
- Developing an expertise in joining different GIS datasets together, helping recipients to gain new ‘insights’ or ‘investigate patterns’, and subsequently provide an independent analysis, intelligence &/or advise on potential solutions to end users.
- Ensuring the robust & reliable management of spatial & other data in line with Great Places Information Management Policy
- Carrying out other duties as reasonably required.
- Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
- Treating customers and colleagues with respect and empathy
- Working 35 hours per week and having a flexible approach to work

What you’ll need
- GCSE maths and English or equivalent at grade C/4 or above
- A clean UK driving licence and access to a car would be desirable
- Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service
- Excellent written and verbal communication skills
- Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
- Keen eye for detail and good organisational skills
- Commitment to completing all parts of the training programme
- Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy

**Key dates...**
- Assessment day - Beginning of June 2024
- Second/ final interviews - End of June 2024
- Start date - Tuesday 3rd September 2024

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